FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the material and project size. Our estimates typically include fabrication and installation, with no hidden fees. We can give a rough quote from photos, then confirm final pricing after measuring. A 50% deposit is required to secure materials and schedule.
- What is your typical process for working with a new customer?
Our process starts with the customer sending us pictures or dimensions of the kitchen, bathroom, or project area so we can understand the scope of the work. From there, we help recommend quartz, granite, marble, or quartzite options based on the customer’s style and budget. Once the material is selected, we schedule a visit to take precise measurements. After templating, we fabricate the countertops in our shop with professional cutting and polishing equipment. Finally, we schedule the installation and complete the project with clean seams, proper sealing, and a polished finish. We always focus on clear communication, quality craftsmanship, and a smooth installation process for homeowners throughout Raleigh, Cary, Durham, and the surrounding North Carolina areas.
- What education and/or training do you have that relates to your work?
Our team has hands-on training and experience in countertop fabrication and installation, including working with quartz, granite, quartzite, and marble. We use professional CAD software and fabrication equipment to ensure precise measurements, accurate cuts, and clean seams. With years of experience in the countertop industry, we focus on proper fabrication techniques, polishing, and installation to deliver high-quality kitchen and bathroom countertops for homeowners throughout Raleigh, Durham, and the surrounding North Carolina areas.