123 Renovate LLC

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Review Summary

Good 4.3

(103 reviews)

This pro offers reliable and efficient home improvement services, with many customers praising their promptness, professionalism, and attention to detail. Some customers have reported issues with communication and pricing, but overall, the pro's work quality, responsiveness, and value are highly regarded.

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Introduction

Due to Covid 19 and events surrounding the pandemic we are working diligently to respond to every request and complete every project to best of our abilities. However we ask that you not be discouraged if we do not respond as quickly as we would under normal conditions we will get back with you as soon as possible thank you for your business and time be safe. We are a family oriented business. We understand how hard it is for a working family to get things fixed in their home when everyone has a life. This is where our team comes in. We strive to meet our customers needs and wants at a fair price. Our goal is to work with you and make your renovation an experience you will love. Our team has over 25+ years of experience between us. We started this business because many people get ripped off by contractors and tradesmen because they take advantage of the family needing something done fast. We strive to be fair and honest and up front about every cost. If we make a mistake, we will fix it and make it right.

Overview

Hired 188 times

Background checked

8 employees

6 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

236 photos

Fence and Gate Installation - Durham 2020
Fence and Gate Installation
Replaced rotten front porch posts with custom viny
Deck or Porch Remodel or Addition

Reviews

Good 4.3

103 reviews

5

73%

4

11%

3

3%

2

2%

1

11%

Read reviews that mention:

Bianca L.

Nov 27, 2023

·

Hired on Thumbtack

David and the team at 123 Renovate did an amazing job rebuilding my deck, and they did the whole thing in one day! I was very impressed with the communication and quality of work. David discussed 3 different options in great detail with me to figure out how best to fix the damaged wood boards on the old deck and what works best with our budget. They sent me proof of their insurance before any work started and dealt with all permitting. The deck will be stained soon, so the “after” pics don’t reflect the final color.

Details: Application of finishes (sanding, staining, painting) • Repair minor cracks, gaps, or holes • Repair one or few decking boards • Wood • Residential

Deck or Porch Repair

Bryce H.

Sep 24, 2023

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Hired on Thumbtack

I hired 123 Renovate LLC for replacing my vinyl 4 foot fence with a 6 foot privacy fence. 123 Renovate LLC was able to add me to their calendar, schedule a estimate, discuss different options/warranties/etc with me, and get the old fence removed and new fence installed in less than a week. My new privacy fence looks amazing. We had issues with one of our dogs getting out often and haven’t had any issues since. I will definitely be hiring this company again for my deck repairs in the future as well as another other projects I can think of. 10/10 on professionalism, 10/10 on value, and 10/10 on finished product!

Details: Home • Replace fence or gate • Wood • Over 250 feet • Height recommended by pro • No fence obstacles exist in the work area

123 Renovate LLC's reply

Thank you very much for letting us build your fence for you. We look forward to working with you in the future on other projects as well.

Fence and Gate Installation

Trish T.

Aug 21, 2023

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Hired on Thumbtack

David was excellent in accessing my deck and a large staircase coming off of a second story. His professionalism and easy way of communicating showed how knowledgeable and confident he is in getting this rather difficult project completed.. I would highly recommend 123!!

Details: Remodel or renovation of existing deck or porch • I have the plans and just need the installation • Residential

123 Renovate LLC's reply

Thank you Mrs. Turner for your kind feedback. It was a pleasure working with you and we look forward to helping you in the future.

Deck or Porch Remodel or Addition

Josh K.

Jul 4, 2023

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Hired on Thumbtack

David rebuilt our deck steps by himself because he had a guy call out. The steps look amazing which made the patio install go quicker. I look forward to work with him on more projects in the future.

Details: Repair significant wood rot or water damage • Wood • Residential

Deck or Porch Repair

Christina M.

Apr 22, 2024

·

Hired on Thumbtack

They were quick and very friendly. Our portico looks amazing and we have received lots of great compliments from our neighbors

Details: New deck or porch construction • No existing plans, but I know what I want • Residential

Deck or Porch Remodel or Addition

Credentials

Background Check

David Johnson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge based on the project. We strive to be a family oriented business and be fair to everyone. We will work with anyone’s budget. We also do offer discounts to military and emergency personnel.
What is your typical process for working with a new customer?
We offer a 3 step solution 1. Give us a call and talk with us about your needs and schedule a free on site estimate. 2. Give us 3-5 business days to gather a price together and options for materials or colors. 3. Meet with us in person or over the phone and we go over the plan. After these steps you either accept the contract or you ask us to make any changes you need and we Renovate.
What education and/or training do you have that relates to your work?
Degree in business management. 2 years of classes with wood working and construction. Worked with people who have been in the business for 25+ years.

123 Renovate LLC

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