FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As we are all individuals with our unique characteristics that define us from one another, our pricing is site specific and costs are entirely dependent on a site visit and your unique situation. This allows us to provide an effective and budget friendly bid while extending a personal touch to an ever so fast paced industry we share with other contractors.
- What is your typical process for working with a new customer?
We work one on one with every customer to make sure their needs are fully satisfied allowing for a genuinely effective and productive encounter and meeting. More often than not, details acquired through emails or online formats are great background and a good starting point, they lack to give us a true scope of the project and a site visit is almost always necessary. We encourage every potential client to visit our website, facebook page or Instagram and view a short display of prior work and see how we can best suit you, your needs and project at hand.
- What education and/or training do you have that relates to your work?
As an owner operator, I have over 30 years of hands on experience in the industry. My beginnings in the field began over 30 years ago in a family owned and operated third generation business, so there is very little that I have not seen and can not handle. With early teachings from my grandfather, famed horticulturalist/agriculturalist to an apprenticeship with my father in our business to grabbing the reigns of the family business with my siblings, we were able to create a multi-region multi-million dollar business where I was responsible for every aspect of the business from sales, employees, accounts payable and beyond. Having a workforce of over 50 employees, and knowledge gained and experience earned, I moved to the Raleigh/Durham area over 10 years ago to write a new chapter. I began my company Destra Solutions in Earth Management to employ the tools and productivity that life and experience has awarded me and created a very effective business dealing with homeowners with a precision that is only attained through experience. I have single handedly created 100's of property beautifications from outdoor kitchens with rustic reclaimed timber accents to extreme yard makeovers that have turned desolate patches of yard to inviting outdoor spaces for the entire family to enjoy. We may focus on landscape design, but we never lose focus on our customers needs and desires.