FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Services are varied which means that costs are variable as well. We like to think we offer great service at a fair price.
- What is your typical process for working with a new customer?
The initial step after being contacted by a customer is to arrange for a meeting with the customer at their home (or the site involved). At the meeting we discuss their plans,needs and functions for the site. From there I take measurements and note features and existing site conditions. Next I develop a preliminary plan and meet again withe the customer to review the plan and make necessary changes. The detail of the plan depends on the scope of the project. The next step is to develop an estimate and if approved, implement the landscape plan. I have found that most clients prefer to implement the plan in phases depending on their needs and budget. Fortunately, most projects can be undertaken in various phases. The project is complete when the client is satisfied and happy with the result. We offer maintenance services on projects which we install upon the client's request.
- What education and/or training do you have that relates to your work?
NC Landscape Contractor License #2734 Landscape Architecture and Landscape Design college courses