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Elite Moisture Solutions
Elite Moisture Solutions

Elite Moisture Solutions

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About
Our goal at Elite Moisture Solutions is to earn your trust as a dependable waterproofing company that provides outstanding service to all our clients. As a respected waterproofing contractor, we are committed to delivering high-quality solutions that surpass our customers’ expectations. We take pride in providing dependable and effective waterproofing and mold removal services that safeguard your property and give you peace of mind. We strive to give all our clients a seamless and stress-free experience, with our industry-leading warranties and transparent communication. Count on Elite Moisture Solutions for all your waterproofing and mold removal needs.
Overview

Hired 1 time

Background checked

11 employees

6 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Credentials

Ask about licensing

This pro hasn’t verified a license with us yet.

Background checked

Passed by Christopher Toro on Apr 10, 2024.

Services offered
Existing foundation

Crawl space

Full basement

Property type

Residential

Commercial

Projects and media

11 photos

Projects and media

11 photos

Reviews

Customers rated this pro highly for professionalism, value, and responsiveness.

Exceptional 5.0

13 reviews

5
100%
4
0%
3
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2
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1
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Read reviews that mention:

pro avatar
Past Customer

Apr 4, 2020

•

From Google

BEN and their AMAZING CREW saved OUR HOUSE!!! Nightmare scenario - Google Fiber's contractor hit our main water line with a backhoe during their network install. After a year of denying the damages (which occurred on private property - a whole other saga), their insurance adjuster finally agreed to repair/replace our water line. BUT the City of Durham REFUSED to grant them a permit to work in the right of way where they need to access our water line! Exactly where the City granted a permit to Google to install their fiber. So around and around we went. Another year goes by. The City, Public Works Director Williams, Mayor Schewel, City Council COMPLETELY FAILED to help us. The City even sent us a DISCONNECTION notice when we tried to get the City's attention by not paying a month's water bill (>$600). The leaking water (~14,000 gallons!!!) eventually infiltrates our basement and causes a severe mold infestation throughout the crawlspace, house and attic. MOLD was everywhere, even within some of the walls and floors (original marble) which all had to come out. Ben, Chris and their crews thankfully took on the job and helped us tremendously. The crews worked so hard and were incredibly thorough. It's tough to go through a mold remediation and the crews brought humor and good attitudes with them everyday!! Ben was exceptionally knowledgable, supportive and patient. There was a lot to deal with and Ben helped us navigate through it all. He was there for us each and every step of the way. After 3 rounds of remediation, ALL the mold was finally GONE (as was most of our stuff... sigh). MOLD FREE IS A VERY HAPPY DAY! Months after the mold was gone, Ben took time out of his busy schedule to meet onsite with Google's insurance agent. He is continuing to help during the lawsuit we have had to file against Google Fiber, their contractors and the City of Durham. You can TRUST Ben, Chris and their crews. They have EXPERTISE, INTEGRITY and most of all, THEY CARE!!
Elite Moisture Solutions's reply
Thank you so much for the kind words! Please keep us posted if there is anything else you need from us in the future!
pro avatar
Past Customer

Apr 26, 2020

•

From Google

Fearing I might have some mold issues in my crawl space I called Elite Moisture Solutions to come for inspection. Chris was on time for the appointment and was very thorough in explaining my issues and the solution to get rid, and prevent future issues. I highly recommend them if you have any moisture or mold issues. First class organization!
Elite Moisture Solutions's reply
Thank you Jen!
pro avatar
Past Customer

Apr 21, 2020

•

From Google

Chris Toro with Elite Moisture was able to come out and give me a no obligation estimate and explained all that would need to be done. He was very professional and was able to help out in just a few days, get the job done and fix the issue. Would definitely recommend!
Elite Moisture Solutions's reply
Thank you Jaime!
pro avatar
Past Customer

Apr 6, 2020

•

From Google

Luckily the extent of my issue was not nearly as concerning as I originally believed, but Ben's knowledge and thoughtful time spent investigating my situation was very comforting. I will definitely call again if other issues arise.
Elite Moisture Solutions's reply
Thanks Carla! Let us know if you need anything in the future!
pro avatar
Past Customer

Mar 3, 2020

•

From Google

Elite Moisture Solutions is an outstanding company to do business with! We have had an amazing experience working with Chris and Jennifer. Their professionalism, timeliness and industry knowledge is something every company should demonstrate. Thank you for being such a wonderful business with top notch service - keep up the great work!!
Elite Moisture Solutions's reply
Thank you so much Spencer!

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