If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Odyssey Mechanical is your trusted whole-home service company for heating, cooling, plumbing, and electrical needs. Our licensed professionals arrive in fully stocked vehicles, protect your home, listen to your concerns, and thoroughly evaluate the issue. We explain our findings clearly, provide upfront options, and get your approval before any work begins. From small repairs to full system replacements, we are committed to quality workmanship, honest recommendations, and keeping your home comfortable, safe, and running the way it should.
Overview
Hired 1 time
Serves Wilmington, NC
Background checked
150 employees
9 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tracel W.
4 weeks ago
•
From Google
John did a great job evaluating the electrical systems of our home. We have an older home and it was helpful to have the panels inspected and suggestions on how to make our home more efficient. Cedron performed our HVAC tune-up and offered to change our air filters while he was there! First class service everytime we deal with Odyssey - highly recommend.
Colleen H.
4 weeks ago
•
From Google
Austin provided great customer service. excellent explanations, great educationon time and efficient service installing whole house surge protection
Josue D.
4 weeks ago
•
From Google
Phenomenal technician! He kept me aware of everything he was doing every step of the way and ensured he stayed until my system was functioning as designed. An absolute professional, courteous, and I would highly recommend him for any unfortunate AC issues.
Deborah P.
4 weeks ago
•
From Google
I requested an inspection of the HVAC ducts to check for drywall dust in the system. Shawn arrived on time, was professional, knowledgeable and courteous. He explained what he observed clearly and in detail, which I appreciated. Start to finish, I was pleased with the service. I will be contacting Odyssey Mechanical for any future HVAC needs and requesting Shawn.
William L.
4 weeks ago
•
From Google
Preventative maintenance plumbing inspection was thorough and competent. Suggested next steps were clear and well explained. No hard sales tactics.
Credentials
Background Check
Brian Cresswell
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
A $99 service fee applies to standard appointments. Depending on the type of work approved, we may waive this fee. HomePerks members receive 15% off repairs, 5% off installations, and waived service fees. We provide clear, upfront options before any work begins, so you can choose what best fits your home and budget. Financing is also available for larger projects.
What is your typical process for working with a new customer?
We start by listening to your concerns and learning what is happening in your home. Your electrician will call with an estimated arrival time, arrive in a stocked vehicle, and wear floor savers inside. In addition to evaluating the immediate issue, we perform a whole-home electrical evaluation to identify safety concerns or other conditions that could interfere with the work or affect system performance. We then explain our findings, answer your questions, and provide upfront options. You approve the work and pricing before we begin.
What education and/or training do you have that relates to your work?
Our team includes licensed, trained, and experienced electrical professionals. Our electricians receive ongoing technical, safety, product, and customer-service training to stay current with electrical codes, diagnostic equipment, modern technology, and industry best practices.
