If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
HydroHelp911 is a foundation repair and moisture control company serving Charlotte and Wilmington, NC and surrounding areas. We specialize in helping homeowners solve serious structural and moisture issues—before they become more costly or dangerous.
Whether you’re dealing with a cracked foundation, a sagging floor, unlevel concrete or a wet basement, we bring expert solutions and unmatched customer service to every job. From the first call to the final walkthrough, our team makes your home’s safety our priority.
With hundreds of 5-star reviews and long-lasting warranties, we’re proud to be North Carolina’s trusted name in foundation and crawl space repair.
Overview
Hired 7 times
Serves Wilmington, NC
Background checked
License verified
28 employees
9 years in business
Business hours
SunClosedMon8:00 am - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.
Customers rated this pro highly for work quality, and responsiveness.
Excellent 4.9
100 reviews
5
96%
4
1%
3
1%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Christopher M.
Dec 3, 2025
•
From Google
HydroHelp911 installed piers and beam supports for us a year ago, and called this week to schedule a maintenance check. I was very happy with the original service, and the follow-up support was just as good! Austin was extraordinarily polite, prompt, and a welcome reminder that this company hires good people in addition to doing good work.
HydroHelp911 Crawl Space & Foundation Repair's reply
We're thrilled to hear you had a positive experience! Thanks for taking the time to share your feedback.
tim L.
Dec 31, 2025
•
From Google
Very satisfied with the work done by HydroHelp911,.Marcus., Dalton , and Ben were knowledgeable and professional. I would recommend this company for foundation and crawlspace issues.
HydroHelp911 Crawl Space & Foundation Repair's reply
Its feedback like this Tim that keeps driving us! we are excited to hear this feedback. :)
Tanya H.
May 27, 2026
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Hired on Thumbtack
Inspection was thorough and I appreciated the honesty of what needs to be done. Thank you so much!
Details: Cracked floor or foundation • Gaps between the wall and floor or ceiling • I need a professional's help to identify what is wrong with my foundation • Slab on grade • Traditional masonry or brick • Yes, and I will need help clearing these obstacles • Commercial • Property manager
Foundation Repair
Jackie R.
Jan 2, 2026
•
From Google
I had a great experience with Justin and his crew working on my crawl space. From start to finish, they were professional, knowledgeable, and respectful of my home. Justin took the time to explain the process clearly and made sure all my questions were answered, which gave me a lot of peace of mind.The crew showed up on time, worked efficiently, and left everything clean once the job was completed. You can tell they take pride in their work and genuinely care about doing things the right way. My crawl space now looks amazing , and I feel much more confident about the condition of my home now.I truly appreciate their hard work and attention to detail and would highly recommend Justin and his crew to anyone needing crawl space or foundation work. Thank you again!
HydroHelp911 Crawl Space & Foundation Repair's reply
Thank you for the fantastic review! We appreciate your support and are so glad you enjoyed your experience
Jack B.
Dec 5, 2025
•
From Google
Hello. I would like to give Mr. JJ Evans an excellent review. He came on time. He is very professional. He is very knowledgeable and has a fine personality. Top-notch.
HydroHelp911 Crawl Space & Foundation Repair's reply
We appreciate your kind words and are thrilled that you had a positive experience with us!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have found our pricing to be very competitive with the other reputable, insured companies in the area. We also set our selves apart by working within the customers budget to achieve what they are looking to solve.
What is your typical process for working with a new customer?
Our process involves setting an appointment and one of our system designers will come out and meet with the homeowner to figure out what exactly they are trying to accomplish. After this, they will perform a comprehensive inspection and put together a plan of action.
What education and/or training do you have that relates to your work?
We are licensed contractors in the state of NC and SC. We also attend industry trade shows to stay up to date on the latest products and services to best provide for out customers.
