Carol was amazing. I've never left the older dog, I have two, with a stranger. They loved her immediately. My VERY shy cat, with anyone but me and 2 or 3 others, came out of hiding with her. I was nervous about going this route but once I met her I was very comfortable. I felt absolutely comfortable leaving for 10 days. She went above and beyond, firstly, she took me to the airport, she took them to the dog park daily, medicated my older dog(oral meds), bathed them as well as cleaning up the house before I came home!! She's very nice, calm, knowledgable about many things and checked in with me about any questions. I'll be using her again very soon!!!