Problem solving starts when the call comes in. Listening to the customer needs is crucial to this process for instance; I'm confident in telling a customer whether or not the problem that they are having is worth repairing.
Helping my customers save time and money.
Overview
Hired 34 times
Background checked
1 employee
12 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2017
2016
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
24 reviews
5
92%
4
4%
3
4%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mike L.
May 21, 2026
•
Hired on Thumbtack
Sam was highly communicative, and professional. Fix issues with my dryer, I will hire again for appliancerepairs. Thanks again Sam!
Details: Washer or dryer • Kenmore • Residential
Appliance Repair or Maintenance
Tonya D.
Jun 1, 2026
•
Hired on Thumbtack
My dryer just stopped working on 5/31. So this morning I went searching for a technician. I put in minimal information. Mr. Brown was on it. He called me. Got my address and before I got home this evening, dryer was fixed and I am doing laundry now!!! Thank you so much Mr. Brown!
Details: Washer or dryer • GE • Residential
Appliance Repair or Maintenance
Nicole C.
May 11, 2026
•
Hired on Thumbtack
Quick initial response. Knowledgeable and listened to my problem with my LG dryer. He called the next day when he said he would and set up an appointment the same day. He came to the house, diagnosed the problem and fixed it in about an hour, give or take. I will definitely use Mr. Brown again as well as recommend to my friends.
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Carol L.
Jul 23, 2016
•
Hired on Thumbtack
Very professional - on time - asked the right questions -planned ahead and had parts needed for repair - reasonable rates
Washing Machine Repair or Maintenance
David B.
May 24, 2015
•
Hired on Thumbtack
Very courteous, forthwith and knowledgeable. Set clear expectations and delivered. Would call him again to fix other appliances if they break in the future.
Appliance Repair or Maintenance
Credentials
Background Check
Samuel Brown
FAQs
What education and/or training do you have that relates to your work?
Yes
How did you get started doing this type of work?
In 2013 a life changing experience forced me to make a career change. Appliance repair was a shoe-in it is something that I enjoy doing.