If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Groundworks is North America’s leading and fastest-growing foundation repair and basement waterproofing company. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect, and improve their home.
Overview
Hired 2 times
Serves Winston Salem, NC
Background checked
100 employees
23 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for punctuality, responsiveness, and work quality.
Great 4.8
101 reviews
5
94%
4
1%
3
0%
2
1%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Anna H.
Jul 18, 2026
•
From Google
I would recommend requesting Chuck Potts for your consultation.. He is very knowledgeable and helped answer questions for our family. He is a great resource.
Groundworks's reply
Hi Anna! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Groundworks
Bryan M.
Jul 18, 2026
•
From Google
Fantastic work! Clean, fast, and efficient. Nathan Griffin, Edward Greene, and Kyke McGee were all very friendly and did great work.
Groundworks's reply
Hello Bryan! We're glad you had a great experience and appreciate your review. -Groundworks
Michael M.
Jul 17, 2026
•
From Google
We had an awesome experience. The people who did the work: Jonathan Ruiz, Roy Ruiz, and Julian Bruno Bernal were superlative. I recommend them.
Groundworks's reply
Hello Michael! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Groundworks
Marie S.
Jul 17, 2026
•
From Google
I have done business with Tarheel Basement/Groundworks for years now. Always excellent service. Daniel Pike was the technician that serviced the system last week. Best service yet! Highly recommend.
Groundworks's reply
Hello Marie! We're glad you had a great experience and appreciate your review. -Groundworks
Virginia A.
Jul 16, 2026
•
From Google
We needed our front stoop to be lifted. So I found Tar Heel Basement Systems online and read many positive reviews. We were not disappointed! John Knight spent almost 2 hours with us. We ended up getting our back patio and driveway lifted as well as the stoop. We are pleased with the work that was completed at our house. John Knight and Jeremy were both a pleasure to work with. We recommend Tar Heel Basement Systems (Groundworks)!
Groundworks's reply
Hi Virginia! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Groundworks
Credentials
Background Check
John Thornton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Groundworks, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Groundworks, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed upon timeline and budget, and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Groundworks, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.
