What education and/or training do you have that relates to your work?
I regularly enroll in education courses and have masters I work under that mentor me. Photography is a skilled trade similar to carpentry and the more experience you can surround yourself with the better you become, the gear while important is actually the smallest part of the equation, it's no different than a stove not making us better chefs.
What types of customers have you worked with?
I've worked with a wide variety of clients but the clients that work best my with approach to wedding photojournalism are couples that truly understand what their day is about and know that while the details and planning can make it nice it doesn't make the day. They just want to be together and surrounded by friends and family.
What advice would you give a customer looking to hire a provider in your area of work?
Figure out what style you prefer and understand what to expect with each style. Do you want a wedding photographer that does a lot of nice posed shots but at the cost of turning your day into a photo shoot. Do you want a more photojournalistic approach that is predominately hands off and specializes in capturing intimate moments.
What questions should customers think through before talking to professionals about their project?
Talk to friends and family, a lot of people heavily base their decision on budget expectations that aren't realistic for the level of skill they are hoping for and become extremely disappointed. You will have friends and family that will give you first hand accounts of this.