It’s free with no obligation to hire
Hired 2 times
14 years in business
I was having an unknown problem with my pc and was unable to move it to a repair shop. Le came to my house, quickly and efficiently found the problem and was able to fix it at an unbelievably reasonable price (it was a rather confusing and complex hardware issue, not just your run-of-the-mill virus). While he was here he also helped me with some issues I was having with my laptop, and explained to me in very simple terms ways to make my computing safer, faster, and more efficient. He even uploaded some great little pieces of software to help me with this and showed me in plain terms how to use them. He was pleasant, personable, fast, and extremely knowledgeable. This guy definitely knows what he's doing, but was able to explain it all very easily without using indecipherable jargon. I know I'll never take any computers to any over-priced computer repair stores or be calling any corporate fix-it tech geeks again. Le's know-how, efficiency and personal touch have made him my go-to computer specialist for as long as he's in Lincoln. If you have anything wrong with any computing device call this guy immediately! I promise you won't regret it. Great job Le! (literally my only complaint was that he didn't have business cards for me to give out. But I guess this website'll have to do!)Oct 19, 2014Verified
My laptop was remotely accessed by thieves (my own fault) and Le took care of it, quickly and with easy to understand explanations. It wasn't as bad as I thought, and he didn't charge as much as the original estimate. Honesty in action. I'll gladly go back for future problems and I'll tell my friends with computer problems to give him a try. Reasonably priced, knowledgeable, honest, plus he's a nice guy, fun to hang with while he's fixing my computer. Which he did in front of me. Best business transaction I've had in years.Oct 28, 2015Verified
Le does great work! He cleaned up my laptop as well as got rid of unwanted tracking apps after I left my abusive husband. He's highly recommended by me!Dec 25, 2015
I was trying to make a Christmas gift for my mother in law on the computer and the whole thing locked up, I couldn't even get the thing to stay on. I dropped it off with Le and he had it fixed in no time. He removed over 200 viruses I didn't even know we're there from 2011 to now. It works better than ever! Thanks Le!Dec 24, 2015
Le has fixed several issues with computers that I have had. I was a subcontractor for the railroad and my laptops were my life force. He always did an excellent job of fixing viruses, internal errors and, well, he knows better than I do what all was wrong with them, but they worked great when he was done!Jul 22, 2014
- What education and/or training do you have that relates to your work?Constantly, my credentials are renewed every 3 years or every year depending on the certification body. This typically means taking some type of transitional course or taking an updated course that adds to my baseline.
- What types of customers have you worked with?Spyware/Virus Removal Data Recovery Custom System Building Hardware Upgrades Software Upgrades System Performance Tuning Home Network Installation Network Printer Installation Cable/Jack/Wiring and Installation
- What advice would you give a customer looking to hire a provider in your area of work?Just because they say they can do it, doesn't mean they can. ANYONE can have the skill set, tools and knowledge. The difference is can they really do what they say. Credentials speak to that ability as does time in the field. Just like big businesses like credentials or a certain amount of time in the field to offset a credential or education, so should you. I mean, your mechanic has to be ASE certified to work on your car right? Again, why would you treat your computer any different? There is NO GUARANTEE on software fixes. Anyone who tells you they will warranty software is pulling your leg because of how easily it can be over-written in a matter of minutes.