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Hired 74 times
14 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 3:00 p.m.
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Jan - Jul
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Excellent - Michael from Power Crew was professional, timely and did a fantastic job! I would highly recommend their services.Apr 26, 2019VerifiedPower Crew's reply
Thank you so much for the 5 Star Rating and Review! We really appreciate it!
Power Crew and Austin installed a crystal chandelier for me. Austin was very careful unwrapping the fixture and installed it in my 15 foot ceiling in a timely manner. Austin was personable and a diligent worker. I am very happy to have a beautiful chandelier to light up my entry way. Thanks Power Crew for a job well done.Mar 8, 2017VerifiedPower Crew's reply
Thank you very much for the five star rating and for your review. We really appreciate your kind words and it makes us feel great that the training we practice goes appreciated.
Timely, professional and efficientJul 19, 2017VerifiedPower Crew's reply
Thank you for the five star rating & review! We really appreciate it & your business!
Switch and Outlet Installation
Jason is a very fine representative for your company. He appears to be very sincere about the job at hand. The telephone response person is excellent, too. She is clear about appointment information and good with client information.Sep 1, 2019VerifiedPower Crew's reply
Thank you so much for the wonderful review, kind words, & 5 Star Rating! We are very happy that your issue was solved and very grateful to have you as a customer. Hope you have a wonderful day!
Should have mentioned the charge just to get an estimate. Overpriced for the work that was performed.May 12, 2019VerifiedPower Crew's reply
There is no charge for an estimate. If you have us come up for something that needs troubleshooting we charge for that. We are upfront on all of our advertising and over the phone when you book with us.
- What should the customer know about your pricing (e.g., discounts, fees)?We charge by the job, not by the hour, so our customers won't have to worry about hourly rates and watch the clock tick away. One of the many reasons why hourly rates are becoming a thing of the past is because not all homes have the same wiring scheme or architecture. Another reason is not all technicians have the same skill sets and that means a less skilled technician can really rack up an hourly bill. If a job takes longer than anticipated, an upfront flat rate price removes the risk of you to pay more. That's why we made the investment to track our average times per task and offer better service. It also gives you peace of mind knowing what the exact cost will be.
- What is your typical process for working with a new customer?Each technician receives approximately two hundred hours of training each year. We don't just train on technical aptitude either. We take great care in training our technicians to respect our customer's homes as well.
- What education and/or training do you have that relates to your work?We have won local and national awards. Some of the awards we have won are exactly because of our training. We won an award from the Home Services Hall of Fame for Training Company of the Year. We also have training offered to our technicians outside of our area where they travel to learn industry best practices. Another important part of our training involves continuing education and code knowledge.