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United Services did with my kitchen remodel. The process went smoothly and I love my new kitchen! Plan to hire again for my next project.Jul 12, 2018United Services Design + Build's reply
Michelle, thanks for sharing! Enjoy your new kitchen!
Had him out for paint estimate only, asked about my gutters and when I said I prefer not to share who installed them. He turned and said OK and left!!! JERK I do not have to share this information with anyone when your only here to give paint estimate on house gutters were never part of the plan!!!Jun 21, 2018VerifiedUnited Services Design + Build's reply
Our sales rep was complimenting the homeowner on her gutters - whoever installed them did a great job. He didn't intend to offend the homeowner by making polite conversation. She responded by yelling, "That's none of your business!" We treat our customers with respect, but also expect the same in return. When met with hostility our sales reps are encouraged to leave the property. Our representatives travel to homeowner's properties around the city and their safety is a priority.
Terrible! I spoke with Sonia called me early in the morning at 8am to confirm our appointment at 5:30pm that evening. I specifically told her I needed a general contractor to come out and tell me how much it would cost me for my whole investment house to be improved. They come out with no flash light, no forms to track my improvements, the man didn't even want to go downstairs in the basement because he said it's not his job & I could get somebody else to do it ....but wasn't that the whole reason for you coming out to the property to begin with?May 22, 2018VerifiedUnited Services Design + Build's reply
We're sorry we weren't able to help. We focus our efforts on what we excel at, which is helping homeowners maintain and make improvements to their homes. We are not in the business of flipping investment properties and the scope of work required on this property is beyond what we are able to take on. We wish you the best with your endeavor.
We had roof, guter,l and siding damage from a hail storm.. Mark worked with us and our insurance company to get the job done.United Services is a first class company that stands behind their work.I loved working with the design team to make sure everything is just rightFeb 6, 2020
They were Great!! Helped me with my mom’s roof from long distance.Jan 26, 2020
- What should the customer know about your pricing (e.g., discounts, fees)?We believe in giving you fair and accurate pricing from the beginning. We don't lure you in with very low prices only to slip in extra charges later. We're skilled at working within a wide range of budgets to suit your needs without compromising quality.
- What is your typical process for working with a new customer?We'll meet with you at your house or in our design center to go over your project. Then our designers and estimators will put together a preliminary plan for your project and present you with an exact quote. Upon your approval, we'll get started on your project!
- How did you get started doing this type of work?Our company was started by Allen Passer in 1966. Allen's son Mark joined the company in the 1980's and has built a team dedicated to providing homeowners an honest and reliable remodeling service.