FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Insurance pricing is based on the estimating software, Xactimate. Self Pay pricing also uses Xactimate, with applicable discounts applied for specific situations and promotional discounts
- What is your typical process for working with a new customer?
We arrive to conduct an inspection of the property, provide the initial package of our inspection findings, complete a consultation with the property owners, provide an estimate, and discuss the scope of work
- What education and/or training do you have that relates to your work?
We hold an IICRC Firm Certification, which is the Institute of Inspection, Cleaning and Restoration Certification, one of the main mitigation and restoration certification firms