FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is hard to price jobs of this nature because you never know what you will run into when you open the refrigerator, range or microwave. Sometimes the stench is so bad, you can't breathe. It is hard to estimate how long it will take. One never knows how long it will take to do windows because the older ones get stuck. We work as quickly as possible, but don't rush so that we don't miss the details that we specialize in. I pulled a grill off the refrigerator that was so dirty, it took over half an hour to clean it. I had a pile of dirt, dust and grime over a foot long and 3 inches deep. It was so bad, I took a picture of it. I have started to take pictures on my jobs so that customers see why it takes to long to complete a task.
- What education and/or training do you have that relates to your work?
I attended a Bed Bug class and lead education class so I can be aware of problems if there are any. I always try to keep up with what's going on in my business. I also search on-line if I feel there is a special way of cleaning things that I am not familiar with. Hopefully, this way, I will never use a product that is not good on certain finishes. This is very important so that no surface is damaged by a product that should not be used on it. People appreciate this fact about me.
- How did you get started doing this type of work?
I retired 2 years ago and found it unbearable not to see people every single day. I always kept a clean home and knew I would be happy doing the work and making peoples homes feel better knowing that it would also be a healthier environment for them. I use everyday cleaning products, but I also carry Green Cleaning products when requested. I always ask if anyone is allergic to any products to make sure that I don't use something that would cause them or their pets any discomfort. The last thing I would want to do is create problems for anyone or their pets.