- What should the customer know about your pricing (e.g., discounts, fees)?
Since no two projects are exactly the same, I quote each project based on its own merits. That said, I have certain formulas I use for each service that ease the process of calculating a fair quote. I typically provide my quotes as all-inclusive flat rates or if it is a very large project, a ballpark estimate and hourly rate may be employed.
- What is your typical process for working with a new customer?
Regardless of which creative service you are seeking, the typical process starts with collecting some basic information about you and your project or event. Some of this information will be prompted by Thumbtack when you initiate your search for a Pro, but the more thoroughly you describe your project at the start, the better! If you have a specific deadline, budget or other restrictive concern, or if you are unsure about or flexible with certain aspects of your project, please be forthcoming with these, so that I can efficiently produce the best solution to serve your needs. You'll find you're working with a very approachable, patient, professional and compassionate artist dedicated to bringing your vision to life, so ask as many questions as you may have and expect that I will provide thorough answers and recommendations, so you will feel fully involved in the creative process. Ultimately, it is my goal that you have a 5-Star experience from start to finish and that you'll be willing to rave about it after!
- What education and/or training do you have that relates to your work?
New Hampshire Institute of Art, Manchester, NH Glassell School of Art, Houston, TX