FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to provide a client with a fixed fee for most additions and new constructions. If we work on a smaller project or on an additional task we can charge by the hour.
- What is your typical process for working with a new customer?
We usually receive a request via phone call or email with a short description of the project. We further discuss the project details over the phone or during the site visit, answer clients questions, give more details about our services/process and provide the client with an estimate/proposal. Once the client agrees to work with us, we meet again at the site (or at the office) to discuss all details again and take existing measurements if necessary (lets say if it's an addition). After that we go through design phase presenting design solutions/preliminary design and discuss it back and forth with the client. Once we reach our goal with design phase we move into developing full set of plans. If the client needs us further in the process we can provide site visits/supervision, assistance with the contractors or can take a project through construction phase and deliver the end product with the reputable contractor/company we partner with.
- What education and/or training do you have that relates to your work?
Company’s founder, Galina Shvedova is an experienced Residential Designer. She holds Bachelor of Architecture and comes from the family of contractors and architects and it’s her life passion to create designs that stand out and reflect client’s vision and lifestyle.