FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Nashua Black Car Services, our pricing is transparent and competitive. Rates are based on distance, time, and vehicle type. We offer flat-rate pricing for airport transfers and long-distance trips, so there are no surprises. There are no hidden fees—however, additional charges may apply for extra stops, wait time, tolls, or late-night service. We also offer discounts for round trips, repeat customers, and corporate accounts. If you have a specific route or occasion in mind, feel free to reach out—we’re happy to provide a custom quote.
- What is your typical process for working with a new customer?
We make it simple. Once you send your ride details, we confirm pricing and availability, then lock in your reservation. You'll receive confirmation with all info, and your driver will arrive early on the day of service. We focus on clear communication and reliable, professional transportation from start to finish.
- What education and/or training do you have that relates to your work?
Our drivers are professionally trained, fully licensed, and insured. We have years of experience in the transportation industry and stay updated on customer service best practices, defensive driving, and local traffic regulations to ensure every ride is safe, smooth, and enjoyable.