FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are competitive with other experienced trainers in the areas we service. We usually provide a significantly discounted rate for new customers for a short time at each new year and in the beginning of the spring. In addition, anyone who works as a first responder as well, people with disabilities are offered a discounted rate.
- What is your typical process for working with a new customer?
Our typical process for working with new customers starts with a phone call. In this phone conversation I’d like to gather information such as the type of dog, living arrangements for the dog (house or apartment), if the dog is crate trained and desired service from me for you and your dog. In addition, I like to allow the potential customer to ask me questions to give insight into my training style and degree of experience. Lastly, I’d like to set up an evaluation of the dog so I can bond with the dog and observer his/her personality.
- What education and/or training do you have that relates to your work?
I have 30 years of experience with training pet dogs in basic/general obedience as well as advance training in areas such as detection and deterrent K9 services.