I sustained a lot of landscaping damage from the ice storm of 2/5/14. In particular, a large limb fell on the power line to my house, and several nearby trees were in danger of falling on to my roof. I placed a request on Thumbtack and within a few hours I was speaking to Jeff on the phone. He made arrangements to visit my home and did so the next day to survey the situation. After evaluating the trees in question, Jeff offered a fair quote of $800 to cut four of them down to their trunks, leaving the debris for me to saw up and remove myself, at my request. The trees were difficult to access and cut safely because of their location - directly next to my house; shed, power line, and other landscaping features below; tucked between a bunch of yews; etc. But Jeff was able to cut them down without incurring any more damage or disruption to my property. All in all, the process took three days, and was done efficiently and to my satisfaction.
Beyond being a good arborist, Jeff is also a good conversationalist - knowledgeable and nice guy. Good, professional customer service and contact. Keeps you informed about what is going on, and prompt to answer inquiries through call or text. The latter is very important to me, considering my constant "need to know" impatience. Normally I would do a lot of research and review-reading before picking someone for a service, but I had to choose quickly, without that process, because the situation was emergent. I am glad that Jeff turned out to be a good find on such short notice and without knowing a lot about him beforehand. I will definitely use Jeff for future tree trimming/removal needs... let's just hope it's on a planned basis next time.