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About
Our services stand out because when the technician shows up its the owner of the a small family business that will be working on your appliance. We offer repairs & preventive care maintenance for refrigerators, microwaves, dishwashers, ovens, ranges gas/electric, washer, dryers & more. Check us out at: Smartrepair201.com
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We never get tired of fulfilling our customers expectations. The best feeling for the technician is to trouble shoot and complete the repair from the first visit and leave the Customer content.
Overview
Hired 121 times
Background checked
2 employees
16 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Good 4.0
48 reviews
5
65%
4
12%
3
0%
2
6%
1
17%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Margoth l.
Jul 24, 2024
•
Hired on Thumbtack
we hired appliance smart repair & will be referring them to all my friends. They are awesome.. everything from the moment that you deal with scheduling with their customer service to the professionalism in the technicality of repairing our broken Appliance. Moses is very knowledgeable and he troubleshoots away and takes away all the stress related to the repair. It is a relief because now a days it’s very rare to find an honest and efficient appliancerepair company
Details: Refrigerator • GE • Residential
Appliance Repair or Maintenance
Arthur F.
Dec 22, 2021
•
Hired on Thumbtack
Moses was great. Explained what the issue was...ran out and picked up the required hardware and finished the job. I had another small repair and he took care of that as well...excellent service.
Moses did a great Job. He was prompt, courteous and showed what was wrong and how to repair it. He fixed everything quickly and professionally. I will certainly reach out to him should I need any additional repairs in the future.
Oven and Stove Repair or Maintenance
Kim W.
Jun 30, 2017
•
Hired on Thumbtack
Moses came over the day right after we made the request for an estimate. He ordered the part and made the necessary repairs to our over in just a couple of days. He came in over $100 under the estimate and was both polite and quick to complete the work. I would definitely recommend.
Appliance Repair or Maintenance
Mario M.
Jan 30, 2021
•
Hired on Thumbtack
They follow up and provide good Customer service. Moises fixed my problem in 25 mins, and fixed it same day. Nice people
Details: Refrigerator • Whirlpool • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Moises Potter
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I always charge the trip charge/diagnostic/estimate($65). If you decide to not repair then this would be the only charge
As always we can apply that charge towards the repair cost.
What is your typical process for working with a new customer?
I remember what helped with my wife and I when we hired a contractor to come to our home. 1) call the business and speak to the technician that will be actually performing the job. What type of impression did you get?
2) After the diagnostic is presented, you should feel completely clear on what to expect.
What education and/or training do you have that relates to your work?
Working with GE I would service approximately 1200 customers per year. Although I'm a licensed electrician, certified in refrigeration and factory certified I think my hands on experience working with a full range of customers has been invaluable.
