FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Session Rates: Our pricing is based on the duration and type of session. Rates typically vary depending on whether it's a one-on-one session or a small group lesson. We strive to offer competitive rates that reflect the quality and experience of our trainers. Packages and Discounts: We offer discounted rates when you purchase a package of multiple sessions upfront. Packages are available in bundles of 6, 12, or 18 sessions, allowing you to save on the overall cost and commit to a consistent training schedule. Cancellation Policy: We have a 24-hour cancellation policy. Sessions canceled within less than 24 hours may incur a cancellation fee equivalent to the cost of the session. This ensures our trainers' time is respected and allows us to maintain an organized schedule. Payment Methods: Payments can be made securely via our website using credit/debit cards, or through other methods as arranged with your assigned trainer. We aim to make the payment process as convenient as possible for our clients. No Hidden Fees: Our pricing is transparent, with no hidden fees or charges. All costs will be clearly communicated upfront so you know exactly what to expect.
- What is your typical process for working with a new customer?
Initial Contact: Once you reach out to us, we’ll connect with you to understand your needs, goals, and preferred schedule for soccer training sessions. Client Consultation: We may conduct a brief consultation over the phone or via email to discuss your child's age, current skill level, and specific areas of focus or improvement. This helps us pair you with the most suitable trainer. Matching with a Trainer: Based on the information provided, we match you with one of our experienced Dribbler trainers in your area. We carefully select a trainer who aligns with your goals, location, and preferred training times. Scheduling the First Lesson: Once a trainer is assigned, we will coordinate to set up the first training session at a location that works best for you – whether it's your home, a nearby park, or a public field. Training Session and Assessment: During the first lesson, the trainer will assess the player's current skills, set training objectives, and begin working on fundamental techniques. This session helps build rapport and sets the foundation for future lessons. Ongoing Feedback and Adjustments: After the first session, we will provide feedback on progress and discuss any adjustments needed to better meet your training goals. Our trainers remain flexible and adaptive to ensure the best experience for every player. Regular Sessions and Progress Tracking: We continue with regularly scheduled training sessions, focusing on the specific skills and techniques that need improvement. Throughout the training, we provide consistent feedback and updates on progress.
- What education and/or training do you have that relates to your work?
Professional Experience: Many of our trainers have played soccer at competitive levels, including collegiate, semi-professional, or professional leagues. This hands-on experience gives them a deep understanding of the game’s technical, tactical, and strategic aspects. Coaching Certifications: Our trainers often hold recognized coaching certifications from respected organizations, such as the U.S. Soccer Federation (USSF), United Soccer Coaches (formerly NSCAA), or other international soccer governing bodies. These certifications cover everything from foundational coaching principles to advanced methodologies. Specialized Training: Dribbler trainers frequently undergo additional specialized training in areas like youth development, injury prevention, and strength and conditioning. This specialized knowledge helps us cater to players of all ages and skill levels, ensuring a comprehensive approach to soccer training. Continued Professional Development: We encourage our trainers to engage in continuous learning to stay updated on the latest coaching techniques, trends, and methodologies. This ensures that they bring fresh, innovative approaches to every session.