The Peaks Pet Nanny

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Introduction: The Peaks Pet Nanny is family-owned and operated in beautiful Lake Hopatcong, NJ. Our trustworthy and devoted team of 40 Professional Pet Nannies throughout Northern NJ has been carefully cultivated since 2004. Our mission is to provide superior customer service, from scheduling dog walking and pet sitting appointments to the experience your beloved pets have with our dedicated Pet Nannies. We have taken out the guesswork of whom you should trust in your home and with your beloved pets. Our close-knit team of Pet Nannies (we call family) are thoroughly interviewed, screened, insured, bonded, and trained. We work as a team and provide backup Pet Nannies when needed, ensuring our customers are properly cared for and covered as scheduled. We carefully match a dedicated Pet Nanny to each client during the complimentary consultation, providing the best possible care. During the new client meeting, we will learn your pet's personality, specific needs to provide an individual plan of care. We customize our visits to each client's needs and wishes. We have helped over 1,700 customers since 2004. Our extensive experience and commitment to stress-free, in-home pet care set The Peaks Pet apart from other "pet sitters". Our Pet Nannies are adored by our loyal customers, as you will see on our testimonial page & Google Reviews. We take enormous pride in our work and genuinely love our furry clients. Every member of our caring team strives to provide the best service possible, time and time again. Your Pet's Business Is Our Business.

Overview

Hired 10 times

Background checked

50 employees

19 years in business

Payment methods

This pro accepts payments via Check, Credit card, and Zelle.

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Featured Projects

19 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

17 reviews

100%

Read reviews that mention:

Greg A.

Apr 18, 2021

Hired on Thumbtack

Really fantastic experience with The Peaks Pet Nanny service. Patric and Gina went out of their way to make sure we were comfortable and well informed prior to our first use of their service over Spring Break 2021. Our sitter, Olivia, was amazing - sending us text updates and pics of our dog, Maddie, everyday and leaving very detailed written summaries of each visit we reviewed when we returned. Couldn't be happier with the communication, their process for onboarding new clients and the overall quality of the services. We'll be back! Highly Recommended!!

Details: Dog • 1 pet • Giving food and water • Taking pet outside • Providing companionship • Providing exercise • Short visit (30 minutes) • Two times a day • My home, venue, etc.

The Peaks Pet Nanny's reply

Dear Greg, Thank you for sharing your kind and enthusiastic compliment about our company and our Pet Nanny, Olivia. We are thrilled to know you are happy with our service and look forward to helping you again. Much appreciation, Gina Brugna

Pet Sitting

Thumbtack Customer

Sep 21, 2020

From Google

I have worked for The Peaks Pet Nanny for 15 years, and cant say enough about the professional way in which Gina and Patric run their business and about the wonderful pet nannies I have the pleasure to work with. I left my corporate job to follow a passion of working with animals, and am so glad I found my work home with TPPN back in the summer of 2005. Over the years, I have cared for hundreds of clients...dogs, cats, bunnies, birds, reptiles...you name it! I treat every clients home and their pets as if they were my own...and I only mention that because I know the rest of The Peaks Pet Nanny staff feels the same way about their clients as well. Need a long walk for your dog? Done! Kitty needs insulin shots? No problem! Packages need to be brought into the house? Were on it! Plants watered? Mail brought in? Check and check! If youre looking for a professional pet sitting service you can trust, The Peaks Pet Nanny is here for you :-)

The Peaks Pet Nanny's reply

Dear Renee, How WONDERFUL to see your review, from the Pet Nanny's perspective! Your help, dedication, and professionalism through the last 15 years are immeasurable & invaluable. You have helped us build our reputation, one client at a time, and we will be forever grateful - for never skipping a beat and always going over and beyond. Thank from the bottom of my heart for you for your awesomeness!

Nancy R.

May 24, 2021

Hired on Thumbtack

Absolutely great company they meet our needs and we will use them in the future. Irene was absolutely wonderful with my Lex.

Details: 1 dog • 0 - 1 years old • Large (41 - 70 lbs) • 30 minutes (standard) • No preference • My home, venue, etc.

The Peaks Pet Nanny's reply

Thank you so much for taking the time to share your experience with us. We were absolutely delighted to read it. Kind Regards, Gina Brugna The Peaks Pet Nanny

Dog Walking

Christian B.

Oct 21, 2020

Hired on Thumbtack

Extremely organized and they truly care for my dog and it shows

Details: 1 dog • 0 - 1 years old • Large (41 - 70 lbs) • 30 minutes (standard) • No preference • My home, venue, etc.

The Peaks Pet Nanny's reply

Thank you for this wonderful review, Christian! We are so happy to help you and your sweet Libby. We are thrilled to know you are happy with our service and grateful that you took the time to share. This means a lot to me and my team! Many thanks! Gina Brugna

Dog Walking

Thumbtack Customer

Aug 24, 2020

From Google

Peaks Pet Nanny is always reliable and accommodating!!! With my crazy work schedule, sometimes I have to call last minute to schedule an appt. Gina and Patric are always quick to respond and accommodate me. I never have to worry about my dogs when I know they are coming. The dog walkers are very professional. They really take the time to get to know my dogs and truly care about them. I love that every time they come, they leave a note about their visit. That personal touch really adds to the service. It shows they care! I highly recommend them!

The Peaks Pet Nanny's reply

Dear Rashmi, Thank you so much for such an excellent review. I appreciate your confidence in me and my team. Clients like you are the reason I became a Pet Nanny! With Appreciation, Gina Brugna

Credentials

Background Check

Gina Brugna

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Dog Walking Rewards (Discounted) Daily dog walking scheduled every Monday - Friday, on a recurring basis. $23 per 30-minute visit $3 for each additional dog, per visit Dog Walking / Pet Sitting Scheduled As Needed $25 per 30-minute visit $35 per 45-minute visit $45 per 60-minute visit $3 for each additional dog, per visit Weekends: $5 per visit Holidays: $10 per visit Same Day Requests: $5 per visit
What is your typical process for working with a new customer?
We will gather your information, explain our services in detail, and happily answer all your questions. We will match a dedicated Peaks Pet Nanny and schedule a complimentary consultation with you and your pets. During the new client consultation, our Pet Nanny will learn your pet’s personality, specific needs, and tailor our services accordingly. We customize our visits to each client’s needs and wishes.
What education and/or training do you have that relates to your work?
Gina Brugna, the founder & owner graduated from Rowan University in 2000 and enjoyed a fast-paced career as a corporate recruiter. Gina imports her business degree, technical skills, staffing, sales, and management experience into The Peaks Pet Nanny, cultivating an amazing team of dependable pet nannies and providing clients with professional customer service. Gina is also certified in Pet First Aid/CPR, has experience administering medication, including insulin. Gina has also instructed on the basics of starting and operating a pet sitting business at Middlesex County College and continues to offer business coaching to other pet sitting companies.