FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the size of the home, the condition of the space, and the type of cleaning requested to ensure fair and accurate estimates for every client. Our minimum booking price is $160. We offer discounts for recurring services such as weekly, bi-weekly, and monthly cleanings. All cleaning supplies and equipment are included in our pricing, and there are no hidden fees. Additional services such as inside oven, inside fridge, interior windows, and so on, can also be added based on your needs. We’re always happy to provide a free estimate and help customize the service to fit your home and budget!
- What is your typical process for working with a new customer?
Our process is simple and personalized to make everything easy and stress-free for our clients. We start by discussing your cleaning needs, the size and condition of the home, your preferred schedule, and any specific requests or priorities you may have. In many cases, we may also request photos or videos of the space to provide the most accurate estimate possible. Once the details are confirmed, we schedule your cleaning and send all important information beforehand, including what is included in the service and any optional add-ons available. On the day of the cleaning, our team arrives fully equipped with all necessary supplies and equipment. After the service, we follow up to ensure everything met your expectations and to see if you’d like to schedule recurring cleanings.
- What education and/or training do you have that relates to your work?
We have over 8 years of experience in the cleaning industry, providing residential and commercial cleaning services with professionalism, attention to detail, and consistency. All of our cleaning technicians are professionally trained to follow high cleaning standards, proper sanitization practices, and efficient cleaning techniques to ensure quality results for every client. We are also fully insured, giving our clients additional peace of mind and confidence when choosing our services.