FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Leo Asphalt & Masonry, LLC, we provide transparent and competitive pricing based on the size, condition, and specific needs of each project. Every job is different, so we offer custom estimates to ensure you only pay for what you truly need.
- What is your typical process for working with a new customer?
At Leo Asphalt & Masonry, LLC, we follow a simple and professional process to ensure every customer receives the best service from start to finish: Initial Contact & Consultation We begin by understanding your needs, project goals, and preferred timeline. This can be done by phone, message, or online request. On-Site Evaluation We schedule a visit to inspect the area, take measurements, and assess the condition of the existing surface or structure. Detailed Estimate We provide a clear and transparent estimate based on your project’s specific requirements. All pricing, materials, and options are explained before moving forward. Project Scheduling Once approved, we coordinate a convenient date to begin the work. We keep communication open throughout the process. Professional Installation/Service Our team completes the work using high-quality materials and industry-standard practices to ensure long-lasting results. Final Walkthrough & Approval We review the finished project with you to ensure everything meets your expectations. Follow-Up Support After completion, we remain available for any questions, maintenance advice, or future services.
- What education and/or training do you have that relates to your work?
At Leo Asphalt & Masonry, LLC, our team brings years of hands-on experience and professional training in asphalt paving, masonry, and concrete services. Our background includes: Over 10+ years of field experience in residential and commercial paving Specialized training in asphalt installation, compaction, grading, and repair Certification and safety training in equipment operation and job-site best practices Advanced masonry skills, including brickwork, stonework, retaining walls, and walkway construction Continuous learning through industry workshops and manufacturer-recommended training to stay updated on new techniques and materials