Jersey Tree Care
About this pro
Provided information on the project and requested a quote several times over a week and never came to job to look at it after continually saying they would be there "tomorrow".Jun 13, 2018VerifiedKevin D.'s reply
I apologize for not getting back to you earlier. Please call me at 5512067870. I will personally see you. I do appreciate the opportunity to view your property and see what we can do for you.
Kevin and crew were absolutely professionals throughout process. They were on time, had a big crew, worked like a symphony taking down one big Oak tree! They laid down plywood to reduce lawn disruption and cleaned up and left no trace all at a reasonable price. Happy to provide a 5-star rating from Waldwick, NJOct 30, 2017Verified
Kevin helped me out with multiple emergencies - one right before a storm that was a very unique situation and one right after where a neighbors tree fell on my house. He was very responsive, a wonderful problem solver, and was able to get his guys there and the tree removed from my house quickly even though it was a tough situation. He is great about answering the phone and texting and I always got a response from him quickly when coordinating the work.Mar 7, 2018Verified
Best contractor i have ever hired. Very friendly, estimates are very fairly priced, the work was completed in 1 day. I highly highly recommend hiring Kevin.Feb 14, 2018VerifiedKevin D.'s reply
We appreciate your business and appreciate your review. We always strive to provide a great customer experience and we appreciate your positive feedback. Please keep us in mind for any other tree needs or questions. You can reach me directly at 5512067870 anytime. Thank you
Kevin got me an estimate quickly and was very professional. Clear communication and prompt emails.Dec 14, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing for the tree care business is done by evaluating the job that is needed to be done and then performing the needed calculations on the time, equipment, and man power to get the work done. There isn't any specific pricing methodology.
- What is your typical process for working with a new customer?We would do a visit to the site to look at the clients needs. Then we would discuss what the best type of work would be for the trees. It could be trimming or removal. Once we decide on what to do we would then schedule the work and perform the work on the day scheduled. Once the job is completed the owner would personally review the completed work and answer any questions the client may have.
- What types of customers have you worked with?Most of our work is for clients who cant get the quick service we provide. If you need a stump removed the same day that your putting in a pation for example we can help! We are always there to provide fast service and that is why we continue to build our business through service and dedication with top notch equipment to get the job done correlty the first time. If you have any questions please call me directly or email me anytime to review what it is that we can do for you and show you what :customer service " is all about.