Springtime Sparkle Cleaning Service
Current Top Pro
Hired 425 times
7 years in business
Cash, Check, Credit card, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
16 photos and 1 video
What an amazing experience from the first press of the button on this app to the phone call after my service was done to make sure that was satisfied with my carpet cleaning and the service that was provided professionalism from beginning to end small details were met and exceeded thank you so very much do not hesitate hire this companyJun 15, 2019Verified
I am so happy and was so impressed with our carpet cleaning! We just bought a new house and were nervous about having to put money out for carpets. We figured to give carpet cleaning a try. All of the track marks on the stair runners are GONE. The stains on the bedroom rug.. gone!! Everything looks like brand new, and feels and smells so clean and fresh. I am so impressed! I’ll be using Spring on a yearly basis to keep our rugs looking like new, and will be sharing my experience with everyone. Thank you thank you thank you!Jun 14, 2018Verified
Joe and his cleaner did a great move out house cleaning and carpet cleaning project. They were in time, pleasant and professional and immediately got to work. They came a distance to do this project and I couldn't be more happy than I am. I highly recommend Springtime Sparkle for your house and carpet cleaning project. Thanks again, Joe, for the great job and a very satisfied customer!May 10, 2017Verified
He was within the time frame that he told me. He was quick and did a great job. I will be using this company again for my carpet cleaning needs.May 3, 2017Verified
Joe was able to get me on the schedule in less than 24 hours. I needed my carpets cleaned last minute for a party I was having. He showed up on time, cleaned my carpets great and was able to remove a majority of the stains that had set in. I was very pleased with his quick response and the job that he and his crew performed. I will definitely be using his service again and highly recommend him to others.Oct 2, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Being that every home or business has different needs our pricing for cleaning depends on your home or business. We do offer discounted cleaning packages where if a client buys a specific number of cleanings up front, they will receive a percentage discount depending on how many they purchase. We do have set window and carpet cleaning prices. Our labor rate rate is $38.00 per man hour. Our pressure washing rates vary depending on what needs to be done. An in-home or business walk thru is required for pressure washing and home organizing requests in order to give an accurate estimate. Also, we offer gift certificates that can be used for any of our services.
- What is your typical process for working with a new customer?When working with new clients I like to set up a initial phone consultation to discuss your specific needs. Whether its a deep cleaning, standard cleaning, changeover cleaning, post-construction or a move-out we have a specific scope of work that covers each type of cleaning. We pride ourselves on delivering the best customer service experience that you will ever have with any service. We have a dedicated staff of professionals that can handle a variety of different circumstances.
- What education and/or training do you have that relates to your work?I have a Bachelor of Science degree in Hospitality Management from Drexel University. I have over 15 years of experience in the service industry. High quality customer service is our priority. We personalize our service to each individual client, which is rare in today's business landscape. Taking care of and responding to all client feedback, whether good or bad, is what sets us apart from our competitors. We strive to go above and beyond with each and every customer and we strive to turn every 1st time customer into a long-term client. This is also what has allowed us to continue to grow at a manageable rate since we first opened in 2013.