FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Gutter Duck Gutters, we value our customers and strive to offer competitive pricing with added benefits. During our inspection and estimate visit, we extend a special 10% discount to all customers who choose to sign with us on the spot. This discount is our way of passing on savings, as it helps us avoid additional follow-up expenses from our office staff. Please note that there is absolutely no pressure to sign immediately. We want you to feel comfortable and confident in your decision. If you feel we are the right fit for your gutter needs and decide to proceed during the estimate visit, you can take advantage of this discount. We aim to provide transparent and fair pricing, ensuring you get the best value for your investment in a high-quality gutter system.
- What is your typical process for working with a new customer?
At Gutter Duck Gutters, we strive to make the process smooth and straightforward for our customers. Here's what you can expect when working with us: 1. Initial Contact: After you reach out to us, we will promptly schedule a convenient time for a free inspection and estimate. 2. Inspection and Estimate: One of our experienced team members will visit your property to assess your gutter needs. We will provide a detailed estimate on-site, including any recommendations for your gutter system. 3. No-Pressure Decision: During the estimate, we'll offer a 10% discount if you choose to sign with us on the spot. However, there is no obligation to make an immediate decision. We want you to feel comfortable and confident in your choice. 4. Scheduling the Job: Once you decide to move forward, we will schedule the installation at a time that works best for you. We strive to be flexible and accommodating to your schedule. 5. Installation: Our professional team will arrive on the scheduled date to install your new seamless gutters. We take pride in our workmanship and ensure that the installation is done efficiently and to the highest standards. 6. Follow-Up: After the installation, we will follow up with you to ensure you are completely satisfied with the work. We are always available to address any questions or concerns you may have. We are committed to providing excellent customer service and quality workmanship from start to finish. Your satisfaction is our top priority.
- What education and/or training do you have that relates to your work?
At Gutter Duck Gutters, our team is highly trained and experienced in gutter installation and maintenance. We are proud to hold a GS21 license as a roofing contractor from the state of New Mexico, which ensures that we meet all the professional standards and regulations required in our industry. Our team members undergo continuous training to stay updated on the latest techniques and best practices in gutter installation. This includes understanding the specific requirements for different types of homes and climates, ensuring that we provide the best solutions for our customers. With our expertise and commitment to quality, you can trust that your gutter system will be installed with the highest level of professionalism and care.