FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
💰 We believe in fair, transparent pricing. From the very first conversation, we explain what you’re paying for — no hidden fees, no surprises. We also offer seasonal promotions and special discounts for returning customers, so you can keep your appliances running smoothly without breaking the bank.
- What is your typical process for working with a new customer?
We listen first. You tell us what’s going on with your appliance. We schedule a fast visit and run a professional diagnosis using top-tier tools. We explain the issue and give you a clear action plan — no technical confusion, just solutions. You approve, and we fix it on the spot (when possible). ✅ We aim for a process that’s smooth, personal, and fast — because we know your time matters.
- What education and/or training do you have that relates to your work?
Our team includes certified technicians with years of hands-on training and ongoing education in appliance repair. We stay current with evolving technologies, tools, and techniques — so whether it’s a new smart washer or a classic fridge, we’ve got the skills to handle it.