FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a saying that goes "you can't be the best, and be the cheapest and it's true ... A successful business ran properly simply cannot afford to run that way. AAA💦Carpet Cleaning💧 has raised the bar with both the quality of customer service and the quality of work, enabling us to achieve unbelievable cleaning results and earning us over 230+ Five Star Google reviews and counting. Our Competitors ... A popular way our competitors use of attract potential customers is advertising the lowest price, most affordable rates or being the cheapest carpet cleaners in town. This method does work for many of our competitors but, at the end of most transactions many unknowing customers learn a cold hard fact, YOU GET EXACTLY WHAT YOU PAY FOR OR LESS. Many of our competitors advertise that they have the best rates or the cheapest price in town and unfortunately the flaw in this business practice is revealed both in the customer service experience they provide, as well as actual cleaning results you receive by the end of their job
- What is your typical process for working with a new customer?
We offer onsite estimates “ Only”. We schedule the job. At that time a technician performs an onsite evaluation and after examining/inspecting areas to be cleaned the tech will give the price/quote as well as expected results as to outcome once cleaning has been completed. If the client approves of pricing and cleaning is done immediately the cost of estimate will be waived.. there will be no charge for the estimate. Estimates for non-service calls a 25.oo minimum.
- What education and/or training do you have that relates to your work?
We as a family business has been cleaning carpets for over 26+ years. and have been Certified by the IICRC "Institute of Inspection Cleaning and Restoration Certification" in the areas of Carpet Cleaning, Upholstery Cleaning, Tile & Grout cleaning, Odor control, Water Damage Remediation, Smoke & Fire Damage Remediation and Carpet Repair & installation.