FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do our very best to get the most accurate price estimate possible for every job, there are several factors which could impact the price including level of soiling and staining, type of fiber/fabric, square footage of area in question. Ask about our discount options available for first time customers, military and senior citizens!
- What is your typical process for working with a new customer?
We have special pricing available for our first time customers! Mention that you are a first time customer and receive a 15% discount! For first time customers, we do a full assessment of the fabric or fiber and soiling level and type of soil as well as consult with the client to see what they are trying to accomplish. Then we tailor our cleaning methods to get the best possible results! We will also take measurements to price out the job accurately.
- What education and/or training do you have that relates to your work?
If you can imagine it, we have cleaned it. We are trained professionally to operate the most advanced carpet cleaning technology available in combination with tailoring our eco-friendly, kid-safe, pet-safe, cleaning solutions to get the best possible clean for your precise situation. We have been trained to handle and personally experienced every type of stain and soil.