This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Scheduling
Responds in about 25 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi! My name is Dalton Gates my wife, Tiffany and I own a small A/C and Heating company here in Las Vegas. Our Motto is We’re Repairmen, NOT Salesmen! We really try our best to give you as many options as we can so you can make the right decision for your home.
Lic. No. 0087127
Overview
Hired 104 times
56 similar jobs done near you
Background checked
License verified
2 employees
6 years in business
Business hours
Sun8:00 am - 10:00 pmMon8:00 am - 10:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
C21b – Air Conditioning Contractor
License state: NV
Background checked
Passed by Dalton Gates on Mar 4, 2025.
Services offered
A/C services needed
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
164 reviews
5
99%
4
0%
3
0%
2
0%
1
1%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rui W.
4 weeks ago
•
Hired on Thumbtack
Mr. Gates Heating & Cooling did great work on our AC. Competitive price, showed up in the scheduled window, and the tech was professional and thorough. Unit's running perfectly now. Highly recommend.
Mr. Gates Heating and Cooling's reply
Thank you so much for the great review and recommendation! We're glad to hear your AC is running perfectly and that you had a positive experience with our technician. We take pride in providing quality work at fair prices and making sure our customers feel taken care of. We truly appreciate your support of our small, local business!
Central Air Conditioning Repair or Maintenance
Casey S.
Jan 15, 2026
•
Hired on Thumbtack
Company was quick to respond (within a couple of hours) to unresponsive thermostat, spent time determining issue was electrical (bad breaker). Would call them again for HVAC issues.
Details: No heat • Attic • Single-level building • House
Mr. Gates Heating and Cooling's reply
Thank you for the great review! Our team is always committed to fast response times, accurate HVAC troubleshooting, and professional service, whether it’s a thermostat issue, HVAC repair, or new installation. We’re glad we could quickly diagnose the issue and get you the right solution. We look forward to helping you again with any heating and air conditioning needs in Las Vegas!
Heating System Repair or Maintenance
Daniel D.
Jan 16, 2026
•
Hired on Thumbtack
Great service. They were able to accommodate my request for the same day service, even though it was noon already. The rech did a great job evaluating and fixing the issue promptly. I would highly recommend them for any of your HVAC needs.
Details: Attic • Two-story building • House
Mr. Gates Heating and Cooling's reply
Thank you so much for the great review! We’re glad we could provide same-day HVAC service and quickly diagnose and repair the issue. Our certified HVAC technician takes pride in delivering reliable heating and cooling solutions, whether it’s AC repair, furnace service, or overall HVAC system maintenance. We truly appreciate the recommendation and look forward to helping with any future HVAC needs!
Heating System Repair or Maintenance
Ryan P.
Dec 29, 2025
•
Hired on Thumbtack
Our thermostat shows heat on but the heater is not turning on. I message Mr. Gates (Dalton) and got a quick response within a couple of minutes and was given a schedule within a couple of hours to diagnose my unit. After troubleshooting my unit to see what parts failed, they call the manufacturer for the warranty information, Dalton was transparent and even offered to process the parts warranty on my behalf. I'm very pleased with the level of service performed by Mr. Gates Heating & Cooling and I would definitely recommend them if ever you need HVAC service.
Details: No heat • Attic • Single-level building • House
Mr. Gates Heating and Cooling's reply
Thank you so much for taking the time to leave such a thoughtful review! We’re really glad we could respond quickly and get your system diagnosed the same day. Dalton takes a lot of pride in being transparent and helping customers through the warranty process, so it means a lot to hear that stood out to you. We truly appreciate your recommendation and are always here if you need anything in the future!
Heating System Repair or Maintenance
Bill W.
Sep 25, 2025
•
Hired on Thumbtack
I had an issue with my AC system and connected Mr. Gates via Thumbtack. I received a quick response from Dalton. His team schedule an appointment to assess the AC system. The technician found a pinhole leak in the outside coil caused by a severed wire spark. They checked the complete system and provided me a couple quotes with different options to repair the system. All this was done quickly and they left and let me review the quotes for a day and decide which option worked best for me. I felt no pressure during the process and called Dalton to discuss each of the options with him. I recommend this company to all my southern Nevada neighbors.
Details: Repair • Only warm air is blowing from the vents • Outside • House
Mr. Gates Heating and Cooling's reply
Thank you so much for taking the time to share your experience! We’re glad we could respond quickly and provide clear options without any pressure. Our goal is always to make sure our customers feel informed and confident about their decisions. We truly appreciate your recommendation and your trust in our team—please don’t hesitate to reach out if you ever need assistance again!
Central Air Conditioning Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Mr. Gates Heating & Cooling, we believe in honest work and honest pricing. Our motto is “we’re repairmen, not salesmen,” and we focus on fixing systems properly instead of pushing unnecessary replacements.
We work hard to keep our pricing fair and competitive, and in many cases our prices are lower than the larger corporate HVAC companies in Las Vegas — without sacrificing quality or professionalism. We provide clear explanations and upfront pricing before work begins so customers know exactly what to expect.
We also offer:
-Military discounts
-Cash discounts on full system replacements
-Honest repair recommendations focused on what makes the most sense for the customer and their budget
-Quality parts and licensed, insured service technicians
What is your typical process for working with a new customer?
We try to make the process simple and stress-free.
-We gather information about the issue and schedule a convenient appointment
-A technician arrives, performs a full diagnostic, and explains the problem in plain language
-We provide repair options and pricing before any work begins
-Once approved, we complete the repair or service as quickly as possible
-After the job, we test the system, answer questions, and make sure everything is operating properly
Our goal is to make customers feel informed and comfortable throughout the entire process.
What education and/or training do you have that relates to your work?
Our team has hands-on HVAC field experience working on residential and light commercial systems throughout Las Vegas. We stay current with modern equipment, diagnostics, airflow, electrical troubleshooting, refrigerant systems, heat pumps, gas furnaces, package units, and smart thermostats.
We also continuously train on new HVAC technologies and manufacturer systems to provide reliable repairs and installations the right way.
