FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the condition of your garage door and the work required to fix it safely and correctly. • Free 22-point safety inspection • Transparent pricing explained on site • Optional upgrades only—no pressure • Discounts available for first-time customers We take the time to educate you so you can make the best decision for your home.
- What is your typical process for working with a new customer?
Our process is simple, transparent, and stress-free: Schedule Your Appointment You contact us by phone or online, and we set a convenient time—often same-day service. Free 22-Point Safety Inspection We perform a full inspection of your garage door system and identify any issues. Clear Explanation & Upfront Pricing We show you what we find, explain your options, and provide clear pricing before any work begins. You Decide No pressure. You choose what you want repaired or upgraded. Professional Repair or Installation Our technician completes the work safely, efficiently, and with quality parts. Final Test & Walk-Through We test the door, answer questions, and make sure everything is working properly before we leave.
- What education and/or training do you have that relates to your work?
All of our team went 3 months of training for hours every day before going into your home. All together e have 10 plus year of full garage door experience.