FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Neon Vista Cleaning, pricing is always transparent — no surprise fees. Our quotes include all supplies, equipment, and travel within the Las Vegas area. We base our rates on home size, condition, and requested add-ons (like oven, fridge, or window cleaning). We also offer first-time client discounts, bundle pricing for recurring cleanings, and occasional seasonal specials to help clients save while keeping their homes spotless.
- What is your typical process for working with a new customer?
We start by learning what matters most to each client — whether it’s spotless bathrooms, pet hair removal, or a move-out deep clean. From there, we confirm the cleaning type, square footage, and preferred time. Our team arrives fully equipped with pet-safe, eco-friendly supplies and gets right to work. After the cleaning, we follow up to ensure everything meets your expectations and make scheduling future visits quick and easy.
- What education and/or training do you have that relates to your work?
Our team has professional experience in both residential and commercial cleaning, including hotels, Airbnb units, and move-out restorations. We’ve trained in the best cleaning and sanitizing techniques, efficient use of products, and maintaining surfaces safely — from tile and grout to stainless steel and hardwood. Every cleaner at Neon Vista Cleaning is trained to deliver consistent, detailed results while respecting your home and privacy.