FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, upfront pricing with no surprises. Every project is custom quoted based on the scope of work, prep requirements, materials, and level of finish, not flat “one-size-fits-all” pricing. We compete on quality, communication, cleanliness, and reliability. Our pricing reflects professional crews, premium materials, proper prep, and a smooth, family friendly experience from start to finish. Any promotions or discounts are clearly outlined in writing, and there are no hidden fees added later.
- What is your typical process for working with a new customer?
1. Initial Contact – We connect by phone or message to understand your goals, timeline, and any specific concerns. 2. On-Site Estimate – A professional estimator visits your home, walks the project with you, answers questions, and makes product and finish recommendations. 3. Detailed Written Proposal – You receive a clear, itemized estimate outlining scope, prep, materials, and timeline. 4. Scheduling & Prep – Once approved, we schedule your project and handle all pre-job coordination. 5. Professional Painting – Our crew protects your home, keeps the site clean, and delivers high-quality workmanship. 6. Final Walkthrough – We review the work together and ensure everything meets our standards and yours. Our goal is to make painting easy, stress-free, and predictable for families.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential painting best practices, surface preparation, product application, and jobsite standards. We follow structured internal training for quality control, cleanliness, and customer communication. We stay up to date on modern coatings, finishes, and application methods to ensure long-lasting results in the Las Vegas climate. Every project is overseen to meet our company standards, not just individual crew preferences.