E&E Pool and Spa Service
E&E Pool and Spa Service

E&E Pool and Spa Service

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Repairs needed
Areas where repair is needed
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Our work stands out for several reasons. There is no hidden fees with E&E our service price is one fee for COMPLETE service. The service includes Skimming every time Vacuuming every time Brushing walls every time Removing debris from baskets every time Water analysis and chemical treatment witch we supply all chemicals every time And filter cleaning we DO NOT CHARGE EXTRA TO CLEAN FILTERS. We make sure the job is done on the same day every week witch you get to pick. We like the serenity that a crystal clear pool brings. Swimming pools represent fun times with family and friends. So we leave smiling knowing we are able to assist in others happiness.
Overview

Hired 11 times

9 employees

22 years in business

Payment methods

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Featured Projects

6 photos

Reviews
3.0

9 reviews

5
45%
4
0%
3
11%
2
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1
44%


pro avatar
Kelsey B.
Feb 2, 2015
The first issue: employee wrote "memo" in a permanent marker on my sliding door. (Did not try calling or coming to my front door) I had someone from the company come clean it off. Second issue: backyard gate is left open after they leave; happens frequently. I have two dogs, I always find them in my front yard after the employee leaves. Third issue: pool is green more often that clear. I have followed their instructions for maintenance on the days of the week that they are not at my house ( they come once every week) Forth issue: the company has told me at minimum 4 times that they will switch the person cleaning my pool to a different person to see if the problems persist; never switched, have had same person cleaning it still after two years.
pro avatar
Josh K.
Jul 20, 2015
It would be difficult to say this company provides terrible service considering they are impossible to get to show up. At First, owner, Ed seemed to be a great business person I would be working with. But his company might be the most poorly run I have ever seen. He has incompetent workers that didn't show up for my weekly cleaning that was scheduled and he had no idea about it until I had to call/text him several times to tell him about it. (Out of 3 weeks of service that was supposed to happen, only the first week was serviced and the guy didnt come until after 6pm on a Friday) He promised me multiple times to make it right even offering me the first month of service to be free...but I didn't think free meant never actually coming to service my pool! His last promise was to personally come to my house to service the pool this past Friday. Not only did he not show up, he still has not returned one of my many calls/texts throughout the day on Friday. I would NEVER in a million years recommend you do business with this company. With how competitive the pool servicing industry is here in Las Vegas, It absolutely baffles me how someone could be so unprofessional and unorganized with their business. I do not enjoy leaving negative reviews, but when it was as bad and frustrating as this experience was, I believe other people should know about what you could be getting into. It was an absolute waste of my time and caused me 2 weeks gap in servicing of my pool.
pro avatar
Robert T.
Jul 29, 2014
I have had E&E doing repairs on my pool for over 3 years. Ed Howard has proven to be exceptional in his expertise and just as important, always reasonably priced. He recently "talked" me into replacing my defunct solar controller with a Pentair intellitec controller. It now controls my pool,solar,lights, and even landscape lighting. Ed is always there to either reprogram or teach me how to reprogram the controller to do just what I want. By the way, I am the past President of the Associated General Contractors of America and I served as the Chairman of the Nevada State Public Works board. I know contractors and E&E has proven to be outstanding!
pro avatar
Steve W.
Jul 29, 2014
E&E pool and spa's was by far the most efficient and effective pool service company I have hired. They will be the only pool company I will ever use from here on out and they should be yours as well. Thank you guys for your outstanding service
E&E Pool and Spa Service's reply
Thank you Steve we appreciate the compliment its our pleasure.
pro avatar
Alberto A.
Aug 5, 2015
Never recommend this company for any work, staff is irresponsible, I was left uncompleted work more than two months, call, send email to ED the owner of this company and he never answered my calls or text messages. My pool is a disaster with a hollow broken plumbing that was supposed to be repaired. He also broke plumbing of my motor and filter without any reason, the job was to repair the leak in the pool and not break the plumbing equipment. this guy is a real pain, I have pictures and videos of what he did and so far not resolved. NEVER hire ED.
E&E Pool and Spa Service's reply
Who are you I've never done work for a "alberto" and the fact that you are leaving reviews suck as this and won't contact me our prove who you are isn't funny this is not a joke you need to contact me asap our I'm going to contact the authorities and press charges 7026004391