Credo Technology Group, LLC

5.0
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(23)
5.0
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23 reviews
5
100%
4
0%
3
0%
2
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1
0%
  • John G.

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    Swapped out my small SSD for a 1TB SSD. Backed up all of the data and cloned the drive. Great communications and work. Delivered the machine ahead of schedule with the new SSD drive. Excellent communications and service. I will continue to use Credo for all of my PC needs.

    Jul 25, 2016Verified
  • Jace R.

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    Had a very good experience. Had a software issue and they were able to locate and repair very quickly and all is working well again.

    Feb 19, 2016Verified

About this pro

We have a vision of being able to help the community in the future by "Paying I.T. Forward." We're hoping that we'll be able to help schools, seniors and more at little or no cost when it comes to their IT needs. The greatest thing about being in the computer business for residential and small business is seeing the look on the faces of the people we help. I, Eric L. Johnson, am proud to say that being in business since 1994 that I have always strived to be the best company and keep our business client-centric. As Credo Technology Group, LLC we are on a mission to help people and we are doing just that. We do our best to train every customer to prevent problems from arising and have found that our customers are much happier at work, at home and in life when another form of stress is removed. We feel a great sense of accomplishment when we notice how elated our customers become with less problems and more time to concentrate on the things that matter most.

Years in business

8

Times hired on Thumbtack

24

Number of employees

5

Background check

Completed
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Photos and Videos

9 photos and 3 videos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      $90/hr On-site (We come to you!) $15-25 Trip Charge in Reno/Sparks ~ $1.50/mi Outside of the Area $100/hr On-site Server/Network issues $115/hr Web Development/Design/Consulting/Programming $90/hr Off-site/Shop Time (You come to us!), with many flat rate options available. $85/hr REMOTE ONLINE TECH SUPPORT $45-90/hr Training, depending on needs. Senior/Veteran/Teacher/Student/Military Discounts! In a bind but need that computer working? We'll work with you. Just call and talk with one of us. We're here to help.
    • What is your typical process for working with a new customer?
      For residential clients we explain our methods and prices before beginning work. For business clients we explain that we are more about preventative maintenance than emergency calls. For consulting, web development, marketing, and web design, we always meet with our clients to make sure that we are both going to be a great fit and be able to work together in the most beneficial way possible.
    • What education and/or training do you have that relates to your work?
      We at Credo Computer Repair and Services pride ourselves in staying up to date with the latest hardware and software trends along with social media. We constantly keep track of news and reviews. The owner, Eric L. Johnson, is also a career college student with no thoughts of ever stopping his education. When it comes to computers and the Internet there is a never ending plethora of information that has to be sifted through, reviewed and put to the test. One of the things we do at Credo is try out all new software on the market and we only recommend what we have found to be the very best when it comes to software and hardware.
    Coverage Area for Credo Technology Group, LLC is about 20+ miles of Sparks, NV.