It’s free with no obligation to hire
Hired 24 times
9 years in business
(Pacific Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
Photos and Videos
9 photos and 3 videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
I was in the worst kind of trouble you could be in. Just had computer repaired, (Windows uninstalled and reinstalled). Only problem, the computer company did not find or organize my data. I paid them a substantial fee, and they said they didn't have time to do more. A tweeter gave me the name of Eric from Credo Computer Repair. His company is in Reno Nevada. He remotely went in to my computer and solved all of my problems in a very short period of time. I can highly recommend that, wherever you live on this Globe - if you are stuck, not a techy, require sympathetic and reliable help? GO TO CREDO COMPUTER REPAIR and ask for ERIC. I shall continue to use their services in spite of the obvious distance impediment. It didn't make one bit of difference to the exceptional service that I received. And the price was considerably less than my local computer shop! Bonnie Boden President BB ProductionsJan 28, 2012
Eric at Credo Computer Repair & Services was extremely helpful and courteous. I called in the morning asking about virus removal, and Eric immediately started working on my computer. I was able to watch everything he did, and he provided simple and concise explanations about everything. He ran multiple virus scans to check and double check that everything was removed from my computer, and Credo also offers a guarantee on their work. Eric also went above and beyond to give me free virus programs, advice on virus protection, and found me the best deal on more memory for my system when he noticed that mine was low. I cannot say enough good things about Credo Computer Repair & Services. I will certainly turn to them in the future when computer problems arise, and would definitely recommend them to my friends.Dec 19, 2010
I'm new to the area and searched reviews online to find a good computer repair service that wouldn't cost me a fortune. I'm so glad I went with Credo because the service I received was above and beyond what I expected. My computer had virus protection but was hit with a bad virus that got through somehow and ended up shutting it down completely. I couldn't even get into safe mode, and was one step away from having to buy a new computer. Eric removed the hard drive, scanned it, removed the virus, saved all my data and restored it to "good-as-new" condition (that's the simple version of everything he did!). In addition he installed better virus protection, created back-up discs, and gave me a nice folder to keep everything in. I was ecstatic about not having to buy a new computer, but for some reason my wireless printer wouldn't work once I got the computer back. When I called Eric about it he immediately accessed my computer remotely, fixed the drivers and got my printer working again. It was personal service unlike any I've seen from a computer repair shop and if I ever have any more computer issues Eric will be the first person I call. I highly recommend him.Jan 9, 2011
Talk about a great guy! Eric is a person who goes the extra mile and then some!! We were referred by a friend; we called and he came right over; he tried repairing our old computer, but we ended up ordering another one and while we waited for it to be delivered, Eric offered a loaner until it arrived. He set up all our software and was very generous with his time to get us started on our new pc. He is the most giving, honest and sincere person; plus he knows his business! No problem that came up would stop him, his computer knowledge is incredible. We feel we can call him and ask him any questions we may have, he is never too busy to speak with us. We highly recommend CREDO Computer Repair and Services.....Aug 25, 2010
Had a very good experience. Had a software issue and they were able to locate and repair very quickly and all is working well again.Feb 19, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?$90/hr On-site (We come to you!) $15-25 Trip Charge in Reno/Sparks ~ $1.50/mi Outside of the Area $100/hr On-site Server/Network issues $115/hr Web Development/Design/Consulting/Programming $90/hr Off-site/Shop Time (You come to us!), with many flat rate options available. $85/hr REMOTE ONLINE TECH SUPPORT $45-90/hr Training, depending on needs. Senior/Veteran/Teacher/Student/Military Discounts! In a bind but need that computer working? We'll work with you. Just call and talk with one of us. We're here to help.
- What is your typical process for working with a new customer?For residential clients we explain our methods and prices before beginning work. For business clients we explain that we are more about preventative maintenance than emergency calls. For consulting, web development, marketing, and web design, we always meet with our clients to make sure that we are both going to be a great fit and be able to work together in the most beneficial way possible.
- What education and/or training do you have that relates to your work?We at Credo Computer Repair and Services pride ourselves in staying up to date with the latest hardware and software trends along with social media. We constantly keep track of news and reviews. The owner, Eric L. Johnson, is also a career college student with no thoughts of ever stopping his education. When it comes to computers and the Internet there is a never ending plethora of information that has to be sifted through, reviewed and put to the test. One of the things we do at Credo is try out all new software on the market and we only recommend what we have found to be the very best when it comes to software and hardware.