FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Junk Free Solutions offers competitive and transparent pricing based on the amount of junk we remove. Our pricing includes all labor, loading, hauling, and disposal fees. We always provide a free, no-obligation estimate before starting any job, so our customers know exactly what to expect. We strive to provide affordable and fair pricing for our customers.
- What is your typical process for working with a new customer?
Our goal when contacted by our customers is to listen to their needs and requirements, provide clear information about the services offered and pricing, answer any questions the customer may have, and provide a high level of customer service throughout the entire process. It's important for our company to establish good communication and build a rapport with the customer to ensure a positive experience and build a lasting relationship, beyond our first service appointment.
- What advice would you give a customer looking to hire a provider in your area of work?
The more information you can give us, the more accurate our estimate over the phone will be. Please be advised that all estimates are just approximate. The final price will be given on site.