FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing approach combines both standard rates for services like headshots, as listed on our profile, with custom quotes for more complex projects. We assess factors such as the project scope, necessary resources, and delivery timelines to develop a quote tailored to your specific requirements. For travel beyond 20 miles from our office at 15 Charles Street, Binghamton, NY, we apply a fee of $2.45 per mile up to 150 miles. For travel beyond this, we're open to discussion, with the cost evaluated on a case-by-case basis. Our primary goal is transparency in our pricing, ensuring you have a clear understanding of any costs from the onset.
- What is your typical process for working with a new customer?
Our process for engaging with a new customer starts with an initial consultation. This allows us to understand the client's vision, needs, and goals for the project. We discuss key aspects such as the project scope, timeline, and any specific requirements. We then put together a customized proposal, ensuring it aligns with the client's budget and expectations. Once the proposal is agreed upon, we move into the pre-production phase where we plan out the specifics of the project, from location scouting to drafting storyboards or shot lists. During production, we maintain open communication with the client, updating them on the progress and incorporating their feedback where necessary. Upon completion of the production phase, we move into post-production, where editing, color grading, sound design and other final touches take place. We then present the finished product to the client for approval. Our primary goal is to ensure that the final output meets our client's satisfaction, bringing their vision to life in the most impactful way possible.
- What education and/or training do you have that relates to your work?
At Blackfern Media, the founders Yohance Bailey and Dustin Tang-Chung bring a wealth of education and experience that enhances their work quality. Dustin Tang-Chung, a native Hawaiian of Chinese descent, pursued his passion for filmmaking at Ithaca College and Binghamton University. His formal training and practical experience across a myriad of media projects equip him with the creative and technical proficiency integral to the field. On the other hand, Yohance Bailey carries a substantial track record in photography, videography, and media production. His exposure to photography dates back over a decade, and his skills have been applied to a diverse range of projects. Yohance also has impressive experience in full-length film production, serving as both assistant director and producer on several films. His filmography can be found on his IMDb profile. Both Dustin and Yohance continually enrich their skills through various training sessions and workshops, committed to lifelong learning and staying up-to-date with the latest industry trends and technologies. This dedication to constant growth allows Blackfern Media to consistently deliver high-quality, engaging, and contemporary content to their clients.