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About
We are servicing clients in upstate New York area. The head office of the company is on Staten Island.
Our labor costs don't depend on the remoteness of the client!
All your residential and commercial appliances can be repaired. We offer all aspects of residential and commercial appliance repair.
All our work is to the highest of standards and is fully guaranteed. All our master specialists provide first-class repair services and always have spare parts for most residential appliances. No matter what kind of appliance needs to be repaired:
- washer,
- dryer,
- refrigerator,
- freezer,
- stove/oven/range,
- dishwasher.
Be sure that you will always get fast and successful results at a fair price.
Overview
Hired 98 times
Background checked
9 employees
16 years in business
Business hours
Sun9:00 am - 6:00 pmMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
59 reviews
5
90%
4
4%
3
3%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ivan L.
May 20, 2025
•
Hired on Thumbtack
Great service! 2 hours from initial call to diagnosis; professional, timely and great value. Called almost immediately to set up an appointment and technician came within 2 hours. Diagnosed quickly and thoroughly. Provided a recommendation and charged a reasonable amount.
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Gail S.
Mar 26, 2025
•
Hired on Thumbtack
He didn’t fix my washer yet, waiting on approval from home a sure on my contract , then he will come back to install my washer lid.
Details: Washer or dryer • Maytag • Residential
Appliance Repair or Maintenance
Melissa R.
Apr 4, 2025
•
Hired on Thumbtack
They completed the work efficiently. There is a disconnect between the person making the appointments and the technician. That was a bit frustrating as they had to come back out the next day as well. Overall, my fridge is fixed and it was done professionally.
Details: Refrigerator • LG • Residential
Appliance Repair or Maintenance
Elizabeth B.
Aug 12, 2024
•
Hired on Thumbtack
OMG - Our technician was amazing. He completely fixed a problem other companies, including Mr Appliance who only made it worse, for 1/2 the price. Efficient, smart and a great value!
Details: Refrigerator • Miele • Residential
The Pro Team Appliance Repair New York State's reply
We’re thrilled to hear that you had a great experience with our technician!
Providing efficient service is our top priority, and it’s wonderful to know we hit the mark.
We truly appreciate your recommendation and look forward to helping you in the future!
Appliance Repair or Maintenance
Alexander S.
Feb 17, 2024
•
Hired on Thumbtack
Great job... Tech showed up on time, diagnosed and fixed the issue same day. Very pleased with them and would definitely recommend.
Details: Refrigerator • Haier • Residential
The Pro Team Appliance Repair New York State's reply
We’re thrilled to hear that you had a great experience with our technician!
Providing friendly and efficient service is our top priority, and it’s wonderful to know we hit the mark.
We truly appreciate your recommendation and look forward to helping you in the future!
Appliance Repair or Maintenance
Credentials
Background Check
Maksim Titkov
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer the affordable cost of the diagnostics which is only $70 for almost all appliances except for the AC units which is $110. The diagnostics fee will be included in the cost of the labor.
We provide the advantageous warranty conditions - 6 months for the part.
What is your typical process for working with a new customer?
The whole process is - we schedule an appointment, come for the diagnostics, determine the issue, provide the cost of the repair and fix the issue.
What education and/or training do you have that relates to your work?
Our technicians receive the knowledges of our best European specialists. Also our technicians can receive the technicial support when they are on site.
