FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices vary according to the size of the space, the conditions of the property and the type of cleaning that the client needs. Before confirming the service, we offer a clear and personalized price according to the needs of each client. We have no hidden charges. We can also offer special prices for customers who request recurring services. Our goal is to provide a high quality, professional and detailed service at a fair price.
- What is your typical process for working with a new customer?
Our process begins by listening carefully to each client’s needs. We first discuss the type of cleaning they are looking for, the size and condition of the space, and any specific areas they would like us to focus on. This allows us to provide a fair and personalized quote. We then schedule the service at a convenient time for the client. Our professional team arrives on time with all the necessary cleaning products and equipment. At S&R López Pro Cleaning, we take pride in providing reliable, professional, and detailed service. Before leaving, we make sure our client is satisfied with the results. Every new client is an opportunity for us to demonstrate our quality, dedication, and commitment to excellent service.
- What education and/or training do you have that relates to your work?
I have extensive hands-on experience in residential and apartment cleaning. Over the years, I have developed strong knowledge of standard and deep-cleaning techniques, sanitization, organization, and the proper care of different surfaces and areas of the home. I am committed to providing detailed, responsible, and high-quality work. In addition, my team is trained to follow our cleaning standards and provide every client with a professional, careful, and reliable service.