- What should the customer know about your pricing (e.g., discounts, fees)?
My roach & rodent pricing is pretty standard. My bedbug pricing system is slightly different than others. Customers would have to call us for more info and a breakdown. But its why we keep our costs lower than others.
- What is your typical process for working with a new customer?
Finding out as much as I can about their problem and taking the necessary steps to fix it
- What education and/or training do you have that relates to your work?
In the pest control industry training is ongoing thru out our careers. I was trained in St. Paul minnesota when I began in this business 10 years ago. Thru out the years you have to study and pass exams in order to get new licenses.