FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide transparent pricing with no hidden fees. First-time customers may qualify for special discounts, and I always confirm the final price before starting the job.
- What is your typical process for working with a new customer?
I ask customers to send photos of the items that need cleaning. Then I provide an estimate, schedule a convenient appointment, inspect the items on arrival, and complete the cleaning with care and attention to detail.
- What education and/or training do you have that relates to your work?
I have hands-on experience and ongoing training in carpet and upholstery cleaning techniques. I use professional equipment and stay updated on the best cleaning methods for different fabrics and materials.