FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent pricing with no hidden fees. Our minimum service charge is $150. Every job includes a professional inspection, deep cleaning, and stain treatment when possible. New customers receive 20% off their first service. Final pricing depends on the size and condition of the furniture, carpet, or rug.
- What is your typical process for working with a new customer?
We start by asking for photos of the items that need cleaning. Based on the photos and your location, we provide an estimate and schedule an appointment. During the service, we inspect the fabric, pre-treat stains, deep vacuum, shampoo, steam clean, sanitize, and deodorize the item. Our goal is to leave your furniture and carpets looking and smelling fresh.
- What education and/or training do you have that relates to your work?
We are trained in professional upholstery and carpet cleaning techniques and use commercial-grade equipment designed for deep cleaning and stain removal. We continuously stay updated on the best cleaning methods for different fabric and carpet types to ensure safe and effective results.