Mac House Calls NY
It’s free with no obligation to hire
Current Top Pro
Hired 52 times
19 years in business
Apple Pay, Cash, Check, Credit card, Paypal, Venmo, Zelle
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Jan - Jun
Photos and Videos
Joshua is the master! He saved me from having to buy a new computer and totally repaired my barely working Mac laptop. He was patient and really hung in there with me. I plan on further working with him. His breath of knowledge was truly impressiveApr 26, 2020Verified
I did not complete the project with Joshua because my computer returned to town. However, he got me started. He was reassuring and kind. I felt lucky to have found him and would use him again. I am 77 and he was patient and understanding!!Jun 22, 2020Verified
Joshua is terrific - very helpful and stunningly knowledgeable about computers. An exceptional job - fixed what I thought was a possibly fried hard drive...Aug 8, 2019Verified
Joshua was great - prompt, fixed my computer for less than his initial quote, kind, came right to my house, and very patient! He is nice to talk to also.Jul 11, 2018VerifiedMac House Calls NY's reply
Thanks!!! Is all well w Mac, and you're backing up automatically (nag, nag)?
I need to clarify here that I’m not positive about the name of the company! I just remember that his last name was FRIED ... He was reliable, and was clearly very eager to solve my problem. In the end, he solved it only up to a point: the problem was back within a day...! Update: Joshua ( Mr Fried) made a point of remedying the problem: he was determined to make sure that my computer would no longer give me grief in the way I had been experiencing. I am extremely impressed with his talent and his tenacitySep 22, 2018VerifiedMac House Calls NY's reply
Thanks so much, Sybil.
- What should the customer know about your pricing (e.g., discounts, fees)?I charge by the hour, in 15-minute increments. Surgery is usually by a flat fee. No charge for travel within Manhattan, most of Brooklyn, and some of Queens but I do charge a one hour minimum for house calls. Free phone follow-up for quick questions.
- What is your typical process for working with a new customer?Communicate, clarify, show up, satisfy. Seriously, communication is key. Also backups.
- What education and/or training do you have that relates to your work?I'm Apple certified (ACHDT), but really, that's just a label. 18 years professional experience were the main training. And yes, I did study programming at NYU.