Mac House Calls NYC
Mac House Calls NYC

Mac House Calls NYC

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Sorry this pro can’t do your job, but we know other pros who can.
Introduction: I offer a boutique, individualized, professional service. Formerly the Mac tech at a hip retail store (and Apple Certified), I started doing house calls in 2005. I work for small businesses, many of them creative agencies, and lots of individual households. *** I’m based in New York, but I’ve had lots of success over the phone with a secured, limited remote session. Note that except for surgery, all my work is done on an hourly basis, not per-project. *** I do surgery and repair, data recovery, networking both wired & Wi-Fi (Apple used to call it Airport), training, troubleshooting, installation, upgrades and general consultation, on all shapes and sizes including Mac Book Pro, iMac, MacBook Air, Mac Mini, Mac Pro and vintage Macs. Likewise, I support operating systems all the way from OS 9, through the OS X "cats" (Panther to Mountain Lion), to today's California-themed Big Sur and Monterey. Look to me also for configuration and troubleshooting the major productivity tools like Microsoft Office (Word, Outlook/Entourage, Excel, PowerPoint), Apple's Safari, Mail, Keynote, and Pages, Firefox, and Google Chrome as well as Adobe's CC apps (Photoshop, InDesign, Illustrator, Dreamweaver, etc.). I can get your iOS (iPad/iPod/iPhone) and iCloud life humming along too, and talking to your Apple TV (smart TV, Roku, Chromecast...). Or convert you to the Apple/Google hybrid that many use for contacts and scheduling. For some, bedside manner matters most of all. No query is too smart, or too dumb, just as no setup too big or too small. I specialize in beginners as well as the savvy and have clients ranging in age from mid-20s to late-80s. I offer tutoring, training and maintenance for the same hourly price. Outside of ministering to Macs, I taught programming and music technology at NYU, and compose music. You get a seasoned pro who is swimming in Apple computers. Mine may not be your lowest bid--but I'm probably your best bet. I never give up, never talk down, and may well be the cheeriest, most easy-going techie you'll find.
Overview

Current Top Pro

Hired 97 times

Background checked

1 employee

21 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, PayPal, Venmo, Zelle

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

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2020

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2021

Featured Projects

2 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

80 reviews

5
97%
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1%
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1%
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Read reviews that mention:


pro avatar
David P.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Excellent service, quick responses, profession repairs.

Details: Mac (Apple) • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Mac House Calls NYC's reply
Thank you and it was a pleasure working with you!
Computer Repair
pro avatar
Sue S.
May 12, 2022
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Hired on Thumbtack

Hired on Thumbtack

He was wonderful. Checked my entire system and gave me some tips for the future. He also followed up later to make sure everything was how I needed it to run

Details: Mac (Apple) • Laptop • Virus or malware • Remotely (phone or internet)

Mac House Calls NYC's reply
Thank you so much!
Computer Repair
pro avatar
Mona S.
Feb 8, 2022
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Hired on Thumbtack

Hired on Thumbtack

Did exactly what I wanted in a friendly and professional manner. My computer is flying!

Details: Adult • Intermediate • Understanding my Apple computer • The computer teacher travels to me • I travel to the computer teacher

Mac House Calls NYC's reply
Thank you Mona! It was a pleasure (I think you could tell). Joshua Mac House Calls 646-872-3081
Computer Lessons
pro avatar
Jill S.
Jan 19, 2022
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Hired on Thumbtack

Hired on Thumbtack

He was Excellent! We started on time. He explained things very clearly. I had a bunch of very different issues that had piled up over time. We fixed them all. Some were relatively easy fixes while others were more involved. I'd hire him again in a heartbeat. Jill

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Mac House Calls NYC's reply
Thanks so much Jill!
Computer Repair
pro avatar
Kate H.
Apr 26, 2020
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Hired on Thumbtack

Hired on Thumbtack

Joshua is the master! He saved me from having to buy a new computer and totally repaired my barely working Mac laptop. He was patient and really hung in there with me. I plan on further working with him. His breath of knowledge was truly impressive

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Joshua Fried

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    I charge by the hour, in 15-minute increments. Surgery is usually by a flat fee. No charge for travel within Manhattan, most of Brooklyn, and some of Queens but I do charge a one hour minimum for house calls. Free phone follow-up for quick questions.

  • What is your typical process for working with a new customer?

    Communicate, clarify, show up, satisfy. Seriously, communication is key. Also backups.

  • What education and/or training do you have that relates to your work?

    I'm Apple certified (ACHDT), but really, that's just a label. 18 years professional experience were the main training. And yes, I did study programming at NYU.

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