Mac House Calls NYC
Mac House Calls NYC

Mac House Calls NYC

Top Pro

$110
estimated price


Online now

Introduction: I offer a boutique, individualized, professional service in New York City, and, by remote, all over. Formerly the Mac tech at a hip NYC retail store (and Apple Certified), I started doing house calls in 2005. I work for small businesses, many of them creative agencies, and lots of individual households. *** I’m based in New York City, but I’ve had lots of success over the phone using secure, remote sessions. Note that except for surgery, all my work is done on an hourly basis, not per-project. *** I do surgery and repair, data recovery, networking both wired & Wi-Fi (Apple used to call it Airport), training, troubleshooting, installation, upgrades and general consultation, on all shapes and sizes including Mac Book Pro, iMac, MacBook Air, Mac Mini, Mac Pro, Mac Studio and vintage Macs. Likewise, I support operating systems all the way from OS 9, through the OS X "cats" (Panther to Mountain Lion), to today's California-themed Ventura and Sonoma. Look to me also for configuration and troubleshooting the major productivity tools like Microsoft Office (Word, Outlook/Entourage, Excel, PowerPoint), Apple's Safari, Mail, Keynote, and Pages, Firefox, and Google Chrome as well as Adobe's CC apps (Photoshop, InDesign, Illustrator, Dreamweaver, etc.). I can get your iOS (iPad/iPod/iPhone) and iCloud life humming along too. Or convert you to the Apple/Google hybrid that many use for contacts and scheduling. For some, bedside manner matters most of all. No query is too smart, or too dumb, just as no setup too big or too small. I specialize in beginners as well as the savvy and have clients ranging in age from mid-20s to late-80s. I offer tutoring, training and maintenance for the same hourly price. Outside of ministering to Macs, I have taught programming and music technology at NYU, and compose music. You get a seasoned pro who is swimming in Apple technology. Mine may not be your lowest bid--but I'm probably your best bet. I never give up, never talk down, and may well be the cheeriest, most easy-going techie you'll find.
Overview

Current Top Pro

Hired 137 times

12 similar jobs done near you

Background checked

1 employee

23 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2021

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2020

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2019

Featured Projects

2 photos

Specialties
Computer issue

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Computer type

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

114 reviews

5
97%
4
1%
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Read reviews that mention:


pro avatar
Michael S.
Oct 25, 2023
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Hired on Thumbtack

Hired on Thumbtack

Great guy. Stayed on phone…. You feel like old friends after 5 minutes…never laughed at a repair. Highly recommend him

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Carol C.
May 24, 2023
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Hired on Thumbtack

Hired on Thumbtack

I had several issues with my Mac. I had lost all my stored passwords, couldn't stay connected online and couldn't control my cursor. Complications arose because I had tried to fix these issues on my own which only made everything even worse. Enter Joshua! He promptly sent a text letting me know he had received my request and that he would have some time available shortly. We connected a short time later. He asked a few questions then began to diagnose my computer problems. We had a short lapse due to a previous appointment he had scheduled. After reconnecting he finished correcting my Mac problems. I was so relieved! I found Joshua easy to talk to, very calm, as well as very professional. He deleted some files that were known trouble makers, diagnosed my online connection problem and made some adjustments to my computer remotely. When he was finished my passwords were back, I was online and the jumpy cursor had settled down. If I have a problem in the future I won't hesitate to get in touch with Joshua immediately. His knowledge of Mac computers is awesome! I had a hard time choosing just 3 items above as he excelled in all five categories.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Mac House Calls NYC's reply
Wow, Carol, thank you! It was a pleasure working with you (I think you could tell). Joshua Mac House Calls 646-872-3081
Computer Repair
pro avatar
RAFAEL B.
May 9, 2023
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Hired on Thumbtack

Hired on Thumbtack

Joshua is a pro, trustworthy, & reliable. I’ve used his services twice already as computers & I don’t communicate well. After the first time Joshua help resurrect my Mac I knew he would be the one to call on. Sure enough I had another tech issue & he did not disappoint. Ty Joshua

Details: Mac (Apple) • Laptop • Slow computer performance • Remotely (phone or internet)

Mac House Calls NYC's reply
Thank you Rafael!
Computer Repair
pro avatar
Bonnie T.
Jan 31, 2023
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Hired on Thumbtack

Hired on Thumbtack

I could not have found a more talented, nicer and more knowledgeable computer professional for my complicated email problem.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet) • At the pro’s location

Computer Repair
pro avatar
Christian P.
Sep 22, 2023
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Hired on Thumbtack

Hired on Thumbtack

We spent over 90 minutes on the phone troubleshooting my laptop/camera. Very acknowledgeable and helpful person. Highly recommended

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
Credentials
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Joshua Fried

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