Mac House Calls NYC
Current Top Pro
Hired 76 times
20 years in business
Apple Pay, Cash, Check, Credit card, PayPal, Venmo, Zelle
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
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Customers rated this pro highly for professionalism, responsiveness, and work quality.
Read reviews that mention:
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge by the hour, in 15-minute increments. Surgery is usually by a flat fee. No charge for travel within Manhattan, most of Brooklyn, and some of Queens but I do charge a one hour minimum for house calls. Free phone follow-up for quick questions.
- What is your typical process for working with a new customer?
Communicate, clarify, show up, satisfy. Seriously, communication is key. Also backups.
- What education and/or training do you have that relates to your work?
I'm Apple certified (ACHDT), but really, that's just a label. 18 years professional experience were the main training. And yes, I did study programming at NYU.