Complete Home Masters
Fireplace or chimney services needed
Online now
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Complete Home Masters, we bring dependable, high-quality home improvement and maintenance services to homeowners since 2017, our team of skilled professionals has been committed to helping customers keep their homes in top condition with reliable workmanship and attention to detail. With a team of 5 dedicated experts, we handle a wide range of home projects—big or small—with efficiency, clear communication, and a focus on getting the job done right the first time. We understand the value of your time and your home, which is why we prioritize punctuality, transparency, and customer satisfaction in every project. When you choose Complete Home Masters, you’re choosing a team that treats your home like their own.
Overview
Hired 1 time
Serves Brooklyn, NY
Background checked
5 employees
9 years in business
Business hours
Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Fireplace or chimney services needed
Fireplace type
Wood
Gas with vent
Gas no vent
Electric
Fireplace material
Brick
Stone or concrete
Metal
Wood
Reviews
Customers rated this pro highly for value, punctuality, and work quality.
4.0
4 reviews
5
75%
4
0%
3
0%
2
0%
1
25%
Your trust means everything to us. Learn about our review guidelines.
James W.
Aug 19, 2026
I hired Complete Home Masters to repair my garage door, they were fast, and on time, very neat and clear when it comes to ETA and cost.
Technician Brian was amazing too!
Technician Brian was amazing too!
Mia B.
1 month ago
They were fast to come here and do the necessary repairs
Isidor P.
Aug 19, 2026
•
Hired on Thumbtack
I would strongly recommend avoiding this company based on my experience. After submitting a request through Thumbtack, I have received at least 30 phone calls from them. I repeatedly declined the calls, yet they continued calling back-to-back.
I specifically told Mike that I did not want to be called and asked him to communicate with me by text instead. That request was completely disregarded, and the calls continued, from different numbers.
There is a difference between following up with a potential customer and relentlessly contacting someone who has made it clear they do not want phone calls. This has been extremely intrusive, unprofessional, and enough for me to decide that I would never do business with this company.
If this is how aggressively they pursue someone before they are even a customer, I have no interest in finding out what dealing with them after hiring them would be like.
I specifically told Mike that I did not want to be called and asked him to communicate with me by text instead. That request was completely disregarded, and the calls continued, from different numbers.
There is a difference between following up with a potential customer and relentlessly contacting someone who has made it clear they do not want phone calls. This has been extremely intrusive, unprofessional, and enough for me to decide that I would never do business with this company.
If this is how aggressively they pursue someone before they are even a customer, I have no interest in finding out what dealing with them after hiring them would be like.
Complete Home Masters's reply
Hi Isidor, we sincerely apologize for any inconvenience or frustration you experienced. We want to clarify that our team only called you a few times. Because you submitted your information on a public platform like Thumbtack, your lead is often sent to multiple businesses at once, which is likely why you received such a high volume of back-to-back calls from other companies.
We only called because we sent you multiple texts trying to find out your availability and didn't get a reply, and we really wanted to connect and help you with your project. We still very much want to win your business and would love to offer you a discount on the service to make up for this rocky start.
After all, we hope you'll give us a chance to show you the high-quality service we are known for. Please text us back if you are open to this!
Garage Door Repair
Thomas w.
Sep 13, 2026
Very good fast service, garage is working now same day
Credentials
Background Check
Moulad Magdy