What I enjoy is when a customer seems to be pleased with the results and their decision they’ve made by hiring me,
Overview
Current Top Pro
Hired 552 times
Background checked
2 employees
14 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, PayPal, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
2020
2018
2017
2016
Services offered
Sink replacement needed
Faucet installation or replacement
Sink type
Vessel sink
Pedestal sink
Undermounted sink
Dropin sink
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
468 reviews
5
96%
4
3%
3
0%
2
0%
1
1%
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Read reviews that mention:
Katelyn F.
Nov 7, 2025
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Hired on Thumbtack
I needed help replacing my old kitchen faucet with a new one and Ack did an amazing job! He responded to my request right away and was able to come within a few days. He was very friendly and professional and was able to replace my faucet very quickly. I’ll definitely be reaching out to him again with any future projects around my apartment!
Details: No, I do not need to replace a sink • As recommended by professional • 0 sinks • 1 faucet • Condo/Apartment
Sink or Faucet Installation or Replacement
Keshae W.
Oct 31, 2025
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Hired on Thumbtack
Great Service. Needed the tub drain unclogged and Ack responded quickly. He worked with my schedule and the service done quickly and efficiently! Definitely would recommend
Details: No, repair is not urgent • Only one drain has issues • Clogging • Condo/Apartment
Plumbing Drain Repair
Mike E.
Jul 9, 2025
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Hired on Thumbtack
You have to give the man his due: Ack does great work. He showed up on time, worked quickly and courteously through each of four apartments, and pursued each solution despite having an unexpected design in two faucets he was hired to replace, all in one afternoon. Undeterred, Ack researched solutions, narrowed down the possibilities, and reached out to inform of the problem along with solid solutions and relevant costs. True, no one wants a mid.stream conversation like this with your contractor after you've already made your deposit and invested everyone's time, including your own.
But as I said, you have to give the man his due. He did not give excuses or try to shift blame on uniqueness of the design or availability of parts. He put his head down and plowed his way to viable solutions and kept me informed as he arrived at them. And that gave me the ability to make an informed choice for me and my residents. Which is EXACTLY what you want your contractor to do!
Bottom line: Ack is on my list for plumbers...for sure!
Details: Municipal water (most common) • Condo/Apartment
Toilet Repair
Catherine W.
Jul 2, 2026
We are long time clients of Ack. He has done various plumbing jobs for us over the years. His intuition is excellent and his troubleshooting second to none. We appreciate his patience in explaining the issues and scope of work and the tips and pointers he’s given us over the years.
Ack is on time, always manages to fit us in for urgent jobs and has saved us so much money over the years in water damage, repairing of works done by other unscrupulous vendors.
It’s really hard to find a good plumber/ handyman! You are in good hands here with Ack. Will be hiring again. Would fully recommend.
Ross D.
Apr 3, 2026
•
Hired on Thumbtack
Ack did a great job upgrading our sockets from 2 prong to 3 prong , super friendly and efficient - very patient with our situation (wasn’t the most straight forward) and would definitely hire him again!
Details: Yes, there is existing wiring • Replace switch or outlet • 1 switch or outlet • Rooms without water access, like a bedroom • Drywall • Condo or apartment
Switch and Outlet Installation
Credentials
Background Check
Ackthba Baptiste
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that I️ try to give the most reasonable prices as possible
What is your typical process for working with a new customer?
Knowing what exactly what they want also making sure they’re comfortable with who they hired
What education and/or training do you have that relates to your work?
Maintenance certificate, Local 94 union classes taken, Fire Dept certificates holder