FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Nothing complicated at all! I have simple hourly rates in exchange for photos delivered via a client gallery on my website as well as a CD with the digital files (CD only if requested at no additional charge). Prints are available at an extra cost depending on your needs and can be ordered through your private gallery.
- What is your typical process for working with a new customer?
Typically we start by discussing what exactly it is you need me to deliver, when, and where. I have worked with hundreds of people over the last 6-7 years and I use that experience to give you tips to make the most of your session. Once the details of the session are planned out I collect a 50% deposit to finalize your booking. We confirm the day before your session and then we shoot! After the session it takes about 3-5 days for me to deliver your proofs from which you make your final selections for retouching. You access your proofs by entering a client code on my website. From this gallery you may either share your photos with friends and family to help you decide on your favorites, or you can download the entire session to your computer. For headshot sessions, once you make your selections for retouching I deliver the final product within another 5-7 days. Depending on my current workload, express processing may be available at an additional cost. This cuts the turnaround time down to 24 hours.
- How did you get started doing this type of work?
I grew up around photography my entire life. My father is a photographer and used to photograph weddings and other events. He passed down my first film SLR camera to me at the age of 8 when his main focus became running a photo developing lab. A bit later in life when I switched to digital I started to learn more about the technical aspects of photography and once I mustered up the courage to take on my first headshot client the rest is history. It took one happy customer to make me realize this is my life's passion. I take pride in creating images that make people look their best and often hold myself to higher standards than my clients do so you can rest assured your satisfaction is guaranteed.